Bloc. Hair (1330 reviews)

Comment

The lady that cut my hair did a terrible job. Not only was the conversation uncomfortable making the 45 minutes probably the worst 45 minutes I’ve spent in a hairdressers chair but the haircut is terrible too. The layers I had before are now a flat straight line and I’m more unhappy with my hair now than I was before when it was overgrown. Do not recommend.

Comment

I was called 45 minutes before my appointment, which I booked via the online system, and was asked to come in earlier. I said, I was about to leave but would get there as soon as I could, traffic permitting. It normally takes 25 minutes to get in to reading town centre, but because of the rush hour traffic it took slightly longer. I got another call at 17.30, which I couldn’t answer as I was parking my car. Then another call at 17.35, I was able to pick up but was met with a very moody voice, telling me basically to hurry up. I think this treatment is completely uncalled for, as I did turn up to the salon 5 minutes before my appointment. When I arrived, the atmosphere was nice in the salon but the blond female hairdresser seemed slightly annoyed and didn’t seem interested in any form of interaction. I probably said two lines about what I wanted done to my hair before she carted me away to the sink. During the cut, the hairdresser was coughing, which I could feel land on my face, which is just plain disgusting. Half way through the cut, she did offer me a drink, which I appreciated and when it got time to paying (leaving a tip) her tone certainly improved. I’m not a confrontational person, so maybe it’s on me for not speaking up during my appointment but I think paying £62 for the that kind of treatment is awful. The only positive I can really say is that she did a good job on the haircut.

Comment

It was agreed verbally before the appointment that the cut and finish would be £46 and that no extra services would be offered and therefore charged for. However, £60 was charged for under 30 mins of service.

Comment

I was so disappointed with my hair colour on my visit to Bloc. I’ve been with the same hairdressers for over 10 years, but sadly the tint they use doesn’t cover my grey hair. The tint at Bloc has covered my grey, but it’s a much darker brown and far too dark for my complexion. Much darker than I’ve ever been before, when I asked to match my existing colour. The colourist also covered much more than my roots and the colour caught on other pieces of hair, so a lot of the blonde balayage that framed my face has been covered or dulled. I had much discussion with the colourist about what I wasn’t happy with, but was only met with explanations of why the colour is how it is. And told to rebook in for some blonde balayage. Then charged an extra £30 for extra colour used, when I’m not even happy with the tone selected. Even if the colorist stands by the decisions she made, there was no effort by her or anyone else to try to make me feel happy with my hair. It’s such a shame, the stylist who did my patch test a couple of days before was absolutely lovely and filled me with confidence in the salon.