Headquarters Hair Salon (488 reviews)

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I had a haircut short on 6th Sept. It didn’t look anything like the style I described and showed (in a previous haircut photo). It looked awful. Cut far too short at the back. Too long at the front. Nothing like what I asked for. Didn’t suit me. I asked him if it suited me, he said yes. Had no shape. Maybe he should talk less and concentrate more on what a client wants. So, the next day, I went elsewhere to have it corrected (they cut it just how I wanted - they restyled it and it looks much better). I will not be returning to HQ. I don’t recommend them.

Comment

Really nice hair cut and professional advice given after I enquired about how to improve the condition of my hair. I had requested a drink, which didn't arrive, and I felt too awkward to enquire after! But nice environment, friendly staff, good cut.

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Really like this salon. Staff are very welcoming and professional. Excellent cut and colour.

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Beautiful haircut from Leonora

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I had a really nice experience in the salon. I was immediately welcomed when I popped in to enquire as a new client. An appointment was accommodated immediately in just a few hours for a ladies cut. Everyone was smiley and positive, so this created a friendly and human environment. My stylist was able to answer all my questions and did exactly what I wanted, he seemed to be very knowledgable and made sure that I had a positive experience. The salon is very clean and spacious but the decoration makes it feel a bit cold. Otherwise I am really happy with the overall service and my hair looks and feels lovely. It's fantastic that they offer promotions and offers as well, both on products and services.

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Kat my stylist is a great listener with professional guidance on colour. She effortlessly manages to nail the style and colour. A true stylist and perfectionist.