Edward James London (Balham) (687 reviews)

Comment

Terrible - I asked for the simplest hair style and the hairstylist couldn't be more disinterested (took very little care to check the cut, as if the request was beneath her) and cut my hair EXACTLY how I asked her not to. What a complete waste of time and money in addition to giving me an undesirable haircut and all of this from a "salon director". I certainly won't be returning to this salon.

Comment

Overall a hugely disappointing first visit to this salon. It is highly unlikely I will ever return. I was looking for confident, professional colouring advice, and ended up having to literally hold my stylists hand throughout the process. Sorry to be so negative but I was hoping for something more .

Comment

Lovely salon usually however my stylist did not want to be there and my treatment did not work. My cut was also rushed.

Comment

It started off super lovely! Unfortunately towards the end due to the stylist having a long day, I felt as if I was starting to get forgotten about. I was left waiting to get my hair cut for a while, even their colleague had to call them over. Then my haircut felt very rushed, no styling done to it, it was quite clear the hairdresser just wanted to end their day. Nor did I get any recommendations on how to take care of my dyed hair which I found quite dissapointing. Like it said, it started off great, just a shame it didn't end well.

Comment

I've been in before for a tint to get rid of my greys and that experience was nice but I understood that I needed another appointment to achieve the lighter colour I wanted. When I came in this time I asked for balayage to give my hair lighter highlights and look more honey and sunkissed, and also mentioned I didn't like the brassiness of the tint and felt I looked too red. I showed several pictures for reference. £170 later and there is no difference whatsoever. You would never know I had balayage done. If anything it is even more red, but that change is subtle, to say the least. And the blowdry.. I was never asked how I wanted it blowdried. I had to ask for volume but the result was still flat and straight and the serum used made my hair look greasy. Quite disappointed with the results given the time and money spent. I will not be coming back. The massage was great though.

Comment

The stylist took over 1hr 20 to do the blow dry, and the result is the same as what I pay for a £28 stylist not £48. Really not worth the money