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Caprios Hair Studio (1270 reviews)



Ranked 1 of 32 in West Midlands

10 Stallings Lane, Charterfield Shops, Kingswinford, West Midlands, DY6 7SH, United Kingdom

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Visit the Caprios Hair Studio website




You can book at Caprios Hair Studio Kingswinford online using our Book Now button located above. Select from a list of services offered, pick your favourite Caprios Hair Studio staff member and book from the dates available.

Finalists of 'Gold Salon Of The Year 2016/17', Finalists of  'Classic Volume Creation 2016/17 and Winners of Great Lengths 'Silver Salon of The Year 2014/15' for outstanding performance for our expertise in hair extensions.


Our team of Hair Stylists offer a high standard of hairdressing to the surrounding areas of Kingswinford, and have been since 1998.  All stylists receive regular training in order to keep up to date with all the latest hair styles and hair colouring techniques. 


We offer a tiered pricing structure based on Stylist experience and expertise. Please select a Stylist that suits your budget, styling needs and personal preference. 


Reviewed by 1270 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Caprios Hair Studio were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON Closed
TUE 09:00 to 17:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 18:00
SAT 09:00 to 16:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Extensions
Treatments


Brands Stocked



What our customers are saying about us

Commented reviews only




Wall Heath
25 Aug 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Upset by today's experience. When I got there I was told I had booked an intensive condition treatment between my colour and cut. I explained I hadn't. Jess said she had someone else hair to do inbetween mine and it was a considerable gap and she thought I knew? Had to watch Jess do someone else's hair for 40 odd mins. I offered to go home with wet hair as it been there long enough. I was told I wasn't allowed to leave with wet hair!I said it's a free country and I'll do what I like. Stopped for cut and dry but annoyed with service.

Response from Caprio's Hair Studio

Good Afternoon Lisa. Thank you for taking the time to review My salon. It is with great disappointment to hear that the service you received was not at the high standard clients regularly receive at Caprio’s. You should have been advised at the time of booking that there would be a slight wait after your colour service before your stylist would be available to carry out your styling service. If this is the only availability at the time of booking we offer the client the choice to either wait or rather than sit around take advantage of the time and have a treatment. From your review I can only assume you weren’t advised of this but if I can assure you I will investigate further into your service to ascertain who made your appointment booking. As far as leaving the salon with wet hair is concerned this isn’t something we do for a number of reasons, firstly because we need to ensure the colour is correct and secondly because we cut the hair wet, blow dry the hair into style then make any finer adjustments cut wise based on how the hair sits when styled. As you can imagine I am deeply disappointed by such an unusually low rating and will be calling a team meeting to discuss the service you received in order to ensure the lack of communication doesn’t occur again. Thank you once again for providing me with the information to improve our service.

Posted on 26 Aug 2018



Wolverhampton
21 Jul 2017
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Kingswinford
05 Feb 2022
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Kingswinford
19 Sep 2017
Overall Environment Care

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Ultimate Question (Referral)

Comment

I did not receive any professional advice on this visit.... N/A

Response from Caprio's Hair Studio

Thank you for your review and an explanation as to why you rated us low for Service Quality & Professional Advice. Your comment states that is was N/A (Not Applicable) on this visit. Not everybody requires advice on how to manage their hair or what products to use, we're just glad your happy with your hair and the rest of the service you received. We look forward to seeing you in the salon again soon.

Posted on 27 Sep 2017



Kingswinford
08 Sep 2018
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Service Quality & Prof. Advice

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Ultimate Question (Referral)



03 Jan 2020
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