Dr Swede AVEDA Chepstow (688 reviews)

Comment

The person cutting my hair was midway through his own hair being dyed so was cutting it while clearly distracted and it shows. Only when i got back home did i realise how poor my cut was and has left me very unhappy with my experience (an obvious step on one side of my hair and other buts just not level) . I will not be using this branch again.

Comment

Hi, Had an appointment for a full head of foils this morning (15th) and I have to admit I left fairly frustrated. The colour is perfect so I cannot fault that at all however I was advised that the cost would be £41 however I was charged over £58 upon departure. I questioned this and was advised this was for a blow dry. I have never been to a salon where getting a blow dry was not included with a colour treatment so I believe this should have been made clear. Also if I'm paying over £15 for a blow dry I would expect better results that I got. When I left my hair was still very wet in places plus the front section of my hair had not been blown dry straight as requested. I still had wavy hair at the front and underneath my out grown fringe. Since I have got home I have also noticed that some of the front of my hair has that bubblegum consistency which is a concern given that indicates real damage. It is such a shame as the staff were all very pleasant and as I said the colour is perfect but the overall experience was disappointing. Thanks Tara Vane

Comment

a large chunk of hair has been shaved away above my ear causing a very exaggerated ear arch - looks odd and leaves me self conscious of it

Comment

My hair was cut too short. And a corner has been cut out which makes it look like there's a gap in the side of my head. I wanted a steeper gradient, there isn't even a gradient on the one side.

Comment

I moved to lydney a year ago and found the closest aveda salon, and although the staff are lovely and I'm satisfied with my cuts and colour, it's not the same experience as my previous aveda salon in Cardiff - the massages, extras and proper coffee is all missing which doesn't make it feel as much of a treat or a pamper.