Urban Therapy Aveda Lifestyle Salon and Spa (1147 reviews)

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Amazing head massage before wash/cut.

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I have been visiting this salon for around 18 months, always for highlights. Sarah does an excellent job and I've always been happy when I've left.

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I have been using this salon since it opened. It's expensive but a little bit of luxury every couple of months. You always get a great hair cut and great service. The beauty salon is very good and on par with treatments you get at Eden Hall.

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Great cut and great chat; there is a very nice ambience in the salon. The head massage is a great extra.

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Your adverts are usually of very young slim, model women it may be better to advertise with women of different ethnicities and ages - for example, Asian womenin their 30's 40's 50's 60's - have disposable income but if they saw your advert would feel that it is not aimed at them. Sdvdertising with women of different ethnicities would allow those women to think you can cope with their hair textures - asian women tend to have thick hair etc. Men and children would be good to advertise, access difficult for me as not easily get up stairs with a pushchair I go less now due to having to sort out childcare if I want a trip to your salon.

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I feel that the Nottingham salon could do with some care and attention - it was 'cutting edge' and stylish but now feels like it could have some attention spent on it - touching up paint, fixing lights etc.