The Cutting Room (1090 reviews)

Comment

First time visit to this salon as looking for an Aveda hairdressers. Felt stylish inside and cut and blow dry was fine, but felt let down by the wash part of the service. An apprentice washed my hair in what seemed like seconds, my scalp wasn't even touched during the shampoo. I spent more time sitting in the chair with a towel on my head waiting for my stylist to return. A real shame as this appointment was supposed to be a treat, and the wash part of the service is part of that.

Comment

Ellie was lovely. Unfortunately the colour made very little difference compared to what I was expecting. It’s still very nice, not nearly where I wanted it to be. Maybe next time tho.

Comment

Absolutely fantastic service and knowledgeable staff. Ally is an incredible asset to this team and I throughly enjoyed my time in the chair with her as much as the wonderful job she did on a balayage with pink tint. Will be going back and asking for Ally time after time and have no hesitation in recommending the Cutting Room to friends.

Comment

Professional advice question scored low as didn’t receive/ ask or request any professional advice.

Comment

One piece of feedback that I would like to share is that clients who are sitting in the hair washing room can see through the mirrors to the behaviour of the staff who are washing the hair of others. I saw some staff members look to each other and smirk to each other about the clients hair, or this was how it was perceived. It did make me think about how the staff treat the clients.

Comment

I had asked to be booked for a wash, cut and blow dry but was told the appointment had been booked for a wet cut. This was able to be dried but not styled as wanted so disappointed.