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Elements Salon (850 reviews)



Ranked 3 of 7 in Greater London

37 Pond Street, Hampstead Heath, London, Greater London, NW3 2PN, United Kingdom

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You can book at Elements Salon London online using our Book Now button located above. Select from a list of services offered, pick your favourite Elements Salon staff member and book from the dates available.


Reviewed by 850 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Elements Salon were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 20:00
FRI 09:00 to 19:00
SAT 08:30 to 18:00
SUN 10:00 to 17:00

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Treatments


Brands Stocked



What our customers are saying about us

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04 Nov 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I was slightly disappointed with my appointment even i have been visiting the salon since 2017. The reason is that i booked my appointment with Marek for root dye and blowdry as i booked these services specially for him because i know his job. The only thing that he actually did is to mix the dyes and i was handed over to two different ladies which were switching to each other because the salon was busy. I don't mind if the salon was busy and short of staff and it took me nearly 2 and half hours to get me ready,but i would have appreciated it to be informed in advance than telling me during my appointment.




12 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Good service, prices should be discussed once treatment has been agreeded so I am aware of what I am paying for.




19 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Hair was lush and I am very happy with end result. But the hairdresser didn't speak with me or check in with me at all. I wasn't offered a drink or ever asked if I needed anything. I cannot believe it was £140 for a cut and colour - I have never been charged that much in my life. For that price I would have been expected to have been treated with a little more care. But again, the hair was lush and I am super happy with it and that's the main thing.




03 May 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Colour not fully near the skin around the forehead comparing with the rest applied highlights. One side less colour comparing to the other side.




21 Jan 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Chopped my hair more than I asked for - like they were mowing the lawn. Very disappointed




01 May 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Had a morning appointment,cancelled it via the email sent to me. Obviously didn’t work, which was not my fault. Arrived for an afternoon appointment and guys was clearly pissed off told me they should be charging 50% of cancelled appointment.


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