VHair & Beauty (421 reviews)

Comment

The treatment room was small and cold. I felt cold throughout the treatment. The door had to be left ajar so we could hear music which didn't help with the cold room. I had the hot stone massage. Didn't leave feeling relaxed at all.

Comment

Sad to say that I won’t be returning having waited half an hour for my appointment only to be told the therapist didn’t even know I was booked in despite me booking a few days prior to the appointment. Sadly I’m not impressed.

Comment

I am not happy. Firstly I was not told when booking that Shannon-who usually does my hair would not be doing my hair when I booked. Secondly I paid £14 more than any restyle Ever at your salon for a not very experienced stylist (£80 to book online). You have just lost a customer I want an experienced hairdresser not sitting for three and a half hours and not really happy with cut

Comment

I have no negative comment about the young lady that did my treatment today, however generally I did not feel like a valued customer. I had booked ahead two weeks ago but then was told on the day that I attended for the appointment that I did not have an appointment. I was not given an apology, I was made to feel like I was a liar. Why I would waste my time attending for an appointment that I hadn’t booked is beyond me! I object to paying such a large deposit (40%). In terms of the treatment today I was disappointed because it was considered to be a full pedicure but my feet were not washed or soaked prior to removing hard skin, I have never had a pedicure - and I have had many - where I have not had a foot soak. This should be made clear to customers at the time of booking, in my case I simply would not have booked. I will not be returning to the salon.

Comment

Hair was done the completely opposite way I have ever had my hair done before, I looked like I had been dragged through a hedge backwards. She concentrated on the back and my hair round my face looked disgusting. I think I should get my money back. Not o ly that but we checked that they could fo old style hair dos with rollers and then found out that the hairdryer you sit under had been got rid of. Instead she dried her hair before putting in the Roller, ridiculous. And there is no warning that there are steep steps to get to the wash basin, not possible for a disabled person. Utter shambles