Dermal Spa (Formby) Hair/Beauty/Tanning (1228 reviews)

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The hot stone massage I had was very good and good value for money. The only down side was that there was a lot of external noise going on from other staff and/or customers which rather spoiled the relaxing atmosphere.

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Pedicure very basic not worth the money wouldn’t have another one however Gemma really lovely

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My appointment time has been changed for my last two appointments. Last time I was unable to have the treatment I booked as there was not enough time. This time my appointment was 30 mins later. Also I wanted a French manicure and you did not have polish colours available so had to settle for an alternative not the service I have been used to or expect. Your staff dealt with these professionally and politely they can not be faulted but your booking system needs refining and your stock control

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Treatment lovely but waited over 30 minutes and staff not aware what i had booked so un prepared. A morning appointment too so would have expected to be on time.

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I arrived 10 mins early and no one really spoke to me I was just told to sit down. 5 mins after my appointment time a lady came to me after having been free the whole time and coming in and out of the salon. I was taken upstairs into a dark room and changed. 10 mins after my appointment time started my facial began. She was nice but very quiet. She did ask about my skin time and told me briefly what she would do. During the entire facial all I could hear was the sound of a hair dryer and clients shouting, swearing, making phone calls and laughing. Not very relaxing. My treatment ended 10 mins early. I paid for a 60 minute facial which in reality was 40 mins. That combined with the noise and inattentive staff, I won’t be back.