The Cove Bushey (392 reviews)

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Very enjoyable pedicure!

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Always have a warm welcome and delighted with my facial. I always feel relaxed and pampered and look forward to my treatment every month. Meghan is a really good therapist. I highly recommend

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The reception area was freezing when I arrived, on the coldest day of the year it would have been nice to be welcomed by a warm room

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The young woman who actually gave me my fake tan was extremely pleasant. Unfortunately, I was left with thick brown colouring on my heels which was extremely difficult to remove. I think the salon should have known this was a possibility and put the skin protector on my feet. The receptionist/manager was not so pleasant. She was quite abrupt when I mentioned what had happened and assured me if 'would come off' when I showered. We'll see. At no point did she apologise or show any sympathy. She told me if they had used the skin protector on my feet the sticky pads I stood on would not have stuck and the tan would have gone on my feet.... quite. I was not offered any recompense or discount and the receptionist/manager was quite dismissive except to ask if I'd like to book my next appointment right then. Well .... No.

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I have been a customer of the Cove for some time now. Overall I am happy with the treatment and staff. However, I noticed today that the room I was in was not very clean, with debris on the floor in the corner, which I noticed when I was lying on my front on the treatment bed. Also I visited the toilet and feel that this also needs some attention.