The Cove St Albans (1597 reviews)

Comment

Salon needs a refurb as looking very tired. Treatments are great but one failing is that your never get the full appointment time for the treatment as the beautician's set-up time is taken out of the appointment time so an hour's appointments only tends to mean @ a 50 minute treatment.

Comment

I had a body scrub and massage. I really hated the body scrub; I felt it uncomfortably rough and was not at all relaxed in the position I was placed in [sitting up]. I'd also been informed that the scrub would take half an hour and the massage half an hour. The scrub actually took less than ten minutes, and then I was instructed to have a shower. I really didn't enjoy it and am sceptical about how much exfoliation my skin actually had, as it wasn't left on at all. The massage was good.

Comment

Everyone was friendly and professional when I arrived at my spray tan appointment but I feel I should have been given more information beforehand to prepare me as I had never had a spray tan before. I didn't know about the 'guide tan' and how on a hot day this would run and look terrible until I washed it off 8 hrs later. I had other appointments straight after the spray tan and I was embarrassed about how blotchy and orange I looked! I also didn't know that I should not apply moisturiser or deodorant before the tan and I didn't know that I should avoid exercise on a hot day before and after the tan as the sweat would make it run. This has meant that there are areas (such as my feet which I put my sandals back) which are very patchy. I would also have liked to be told beforehand that moles and freckles will become much darker and therefore more visible after the tan.

Comment

Had luxury pedicures and manicure today. I use you guys as the parking is easy with many car parks across the roads and I’m hopeless at pre booking so can usually get a booking for on the day or the next day. My big beef with this salon is the chairs that you sit in for a pedicure are very very uncomfortable. They are dated and have no stuffing left in them so the wood digs into your legs. The girls have to sit in the floor which is not very good for their backs. Today I did have my treatment on a bed which was slightly better but still far from ideal. When you prices are up with most of the good salons. I would use you more when I’m organised and pre book in advance I tend to go somewhere with better facilities.

Comment

Lady doing my treatment was lovely. However the environment let it down a lot. All looked very run down, room was cold and light and just looks a little run down over all.