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The Cove St Albans (1597 reviews)



Ranked 49 of 50 in South East

17 Russell Ave, St Albans, HERTFORDSHIRE, AL3 5ES, United Kingdom

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You can book at The Cove St Albans St Albans online using our Book Now button located above. Select from a list of services offered, pick your favourite The Cove St Albans staff member and book from the dates available.

Multi-award winning Cove Spa is renowned for its 'personalised' and cutting edge service where exceeding your expectations is our philosophy. A team of specialists who together have over 150 years of body, beauty and skincare experience is at hand when you visit one of our intimate day-spas - each one independently run to fully embrace the locality; currently spread across highly-desirable locations in London and Hertfordshire.


Awarded 'Spa of the Year' at the London Hair & Beauty Awards and 'The Most Commended Spa' at the prestigious English Hair& Beauty Awards, is testimony to the wide selection of high quality treatments and rituals we provide in a calm and relaxing ambience - open seven days a week, with late evenings midweek, just for you... 


Come and experience the magic of The Cove Spa!


Reviewed by 1597 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Cove St Albans were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

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Opening Hours

MON 10:00 to 18:00
TUE 10:00 to 20:00
WED 10:00 to 20:00
THU 10:00 to 20:00
FRI 10:00 to 20:00
SAT 09:00 to 17:00
SUN 10:00 to 16:00

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Tanning Make-up
Massage Sauna & Spa Hot Stone Aromatherapy French Manicure
Gel Full Set Cosmetic Injections Cosmetic Fillers Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini Brazilian Hollywood
1/2 Arm Arm Under Arm Back Chest
Packages


Brands Stocked



What our customers are saying about us

Commented reviews only





04 Sep 2020
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Comment

The spa needed revamping, it was quite old and the atmosphere didn't feel relaxing at all, maybe a little dingy if anything. In the massage, it was a cold room with light coming through the window and additional money for aroma oils (which normally are included). I had a deep tissue massage and i appreciate this is to really get into the muscles but I came away with three bruises down my leg. It wasn't relaxing, enjoyable and was a waste of my money, especially as £65 is very expensive for a massage.




19 Dec 2020
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Comment

The welcoming was very friendly but the treatment were not upto the standard for what you pay. The staff just finish their job and don’t even check or review if it’s done perfectly or neatly.




06 Mar 2022
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Comment

I don't usually write bad reviews, and as the women here were very sweet I really didn't want to have to write this, but unfortunately, this was the worst massage I've ever had. Everything felt rushed and haphazard and it didn't feel like a professional massage. The pressure was hard, but not a good hard, where the knots are released, but just a hard painful pressure that didn't feel good. The atmosphere was weird as I could constantly hear the creaking of the floor when the masseuse moved around. It just felt very unprofessional, and I don't feel any different after having left. I have had a lot of massages before, and this felt like the masseuse was incompetent and I'm pretty sure was reading from a piece of paper on what to do... Safe to say, I won't be returning.



St Albans
20 Aug 2022
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St. Albans
03 Sep 2019
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St Albans
06 Aug 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The salon gave me entirely incorrect advice about my CACI treatment. When I made them aware they did nothing to compensate for my wasted money except to give me one free session if I signed up for another course of 6. I did so as I really wanted to see good results. After a further 4 sessions not only was there no noticeable difference to my face but I developed lumps under my skin around the jaw line. Whilst I cannot prove CACI caused them, it does seem quite a coincidence that they appeared at this time. My doctor felt that the lumps could be attributed to CACI.... Electrical impulses near lymph nodes... Who knows. This and the fact that both girls who treated me did so in entirely different methods left me to doubting the quality and consistency of their training. I began to question whether it wasn't the CACI per se that was resulting in no noticeable effect on my skin but the quality of the application. I asked for a refund for the sessions remaining after the lumps were discovered and I was given just that. No compensation either financial or complementary treatment of another sort which I felt was very poor customer service. It felt like they just wanted every last penny out of me with no care or thought for how the experience had left me. My advice is steer clear and find another salon. I will post this review onGoogle too to warn others.


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