Texture hair by Floria (505 reviews)

Comment

I think there was some miscommunication when I booked my appointment over the phone. I thought I was seeing a regular stylist but at the end of my session I was charged £60 for my wash and hair cut so I assume that my hair was cut by the artistic director. To be honest, the hair cut does not look great and certainly doesn't reflect the amount it cost. I've had a few haircuts over the years in that price range as a treat and they all looked noticeably better than my current cut. This might have been my misunderstanding again that I needed to have asked (and pay extra) to have it styled. As it stands, I paid £60 for a haircut that just didn't come out great for any amount of money (the phrase "you look like you got a monk's hair cut" has come up more than once). I moved to the area recently and was very excited to try a local salon that specialised in curly hair but was disappointed that I had better results going to a Turkish barber which cost far less. Less important, but still very noticeable, during my visit it felt like there were a number of slip ups: I was asked if I wanted a drink after we were already started (wouldn't have been possible to drink at this point), was asked if I wanted to keep my side burns after the hair cut was finished and was asked if I wanted to see the back of my head with a mirror after I was already standing getting ready to leave. Also, I think your clippers were low on battery (they sounded slow and tugged a bit when cutting). The whole experience left me feeling like I was an afterthought as a customer and I don't think this reflects what you are aiming for as a company. I will say the customers before me were clearly thrilled with the cuts you gave them so clearly something is going right, just not in my case. Best of luck going forward.

Comment

I love this salon! It’s where curly dreams are made and cherished! Dillan is absolutely amazing, he’s single handily transformed my hair and curls into everything I’ve been praying it could be for 26 years. He’s professional, kind and a good laugh - his technique, skills just everything is out of this world. This is my second hair cut by Dillan and he’ll be my hairdresser for life now x

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Always a joy to come

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My experience at Texture was amazing. All the staff members were lovely and thoughtful. Truly appreciate the safe space for Hijabi women to also get a haircut from such talented hairdressers. Will definitely be back for my next trim. Special thanks to Floria and Hazel.

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Great salon with terrific curly hair expertise

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I look stun, thanks again! And thanks for rescheduling so quickly and efficiently, I really appreciate it!! So happy I've found this salon :)