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Cottesmore Beauty Salon (1263 reviews)



Ranked 14 of 50 in South East

Buchan Hill, Pease Pottage, Crawley, West Sussex, RH11 9AT, United Kingdom

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Visit the Cottesmore Beauty Salon website


You can book at Cottesmore Beauty Salon Crawley online using our Book Now button located above. Select from a list of services offered, pick your favourite Cottesmore Beauty Salon staff member and book from the dates available.

After suffering a huge fire in June 2018, we set up the salon in a temporary lodge, whilst our new salon was being built. December 2020 the salon was completed and we are now located in a stunning, bespoke salon where we offer a variety of High end treatments and product brands.


All of which are performed by our experienced and highly trained Beauty Experts, who provide exceptional customer care and attention to detail, Offering clients professional advice on all treatments, products and aftercare to ensure your experience with us is first class.


Flagship brands: Decleor / ELEMIS / Crystal Clear / LVL / Lycon / Lash Perfect / CND Shellac / OPI / Lava Shell / plus lots more...


Treat yourself to a relaxing Facial or Massage to de-stress and recharge your energy. We also offer side-by-side pedicures in our stunning nail lounge, where you can kick back and relax with a friend whilst we revive your feet.


We look forward to welcoming you to our friendly salon.

Reviewed by 1263 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cottesmore Beauty Salon were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 to 18:00
TUE 09:30 to 18:00
WED 09:30 to 20:00
THU 09:30 to 20:00
FRI 09:30 to 18:00
SAT 08:30 to 16:30
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Massage Specialist Body Treatments
Sauna & Spa Hot Stone Aromatherapy Reflexology Specialist Massage
French Manicure Nail Art Spray Tan 1/2 Leg Full Leg
Bikini G-String Brazilian Hollywood 1/2 Arm
Arm Under Arm Back Chest Packages

Brands Stocked


What our customers are saying about us

Commented reviews only




Crawley
08 Dec 2021
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Service Quality & Prof. Advice
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Comment

Been attending this salon since 2013 and it's a lovely experience every time I visit. Their COVID restrictions when needed have been brilliant, never detracting from the appointment.


02 Dec 2021
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Comment

I thoroughly enjoyed the pedicure treatment by Michelle, a very relaxing friendly experience.

Horsham
27 Nov 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

Great massage and really friendly therapist! Would highly recommend!



26 Nov 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)


26 Nov 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Horsham
25 Nov 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

This is a lovely health club but hasn’t created a spa experience so shouldn’t describe it as such. You move between two separate buildings and there’s no robes or any of the spa type additions. The swimming pool, sauna and jacuzzi are really lovely and the staff are great. It’s just good to be aware it isn’t a spa. The beauty salon was lovely but unfortunately my treatment wasn’t great. I got a nice back rub but it wasn’t a massage - which was what I booked. It was also atleast 10 minutes shorter than the 55 minute treatment advertised. My friend, on the other hand, had what she described as the ‘best massage ever’ from Jade so it all depends on your therapist. Lovely place. Beautiful grounds and the staff are really nice.

Response from Cottesmore Beauty Salon

Dear Tracey Thank you for your feedback, which has come direct to the salon as it is us that send out the review emails, so i will be sure to pass on your comments to the other departments at Cottesmore. I’m sorry you did not find your treatment up to standard, you were in fact in with one of our top therapists who is renowned for her massage and never been described as a back rub before. As her manager i will of course pass on your comments and discuss her techniques in due course. Our Classic spa day includes a 40min treatment, not a 55min as you suggest above. You started and finished the same time as your friend so it was not shortened by 10 minutes, perhaps you have confused your package with alternative places you may have inquired to. We do not advertise ourselves as a large health and day spa, as we are only small and that’s why our packages are a half day. To clarify the term ‘Spa Day’ is used in most salons, even some that don’t even have leisure facilities, it is just a term all salons use for a relaxing package. We do not mislead anyone or advertise as such, or that we provide gowns etc as there is no need for them as you have to be dressed if you want to use the restaurant or move around the club. This is also why we commence with the treatments before clients use the health club facilities and get fully undressed. We take all reviews and feedback very seriously to help us deliver the best services and we pride ourselves on having great staff, as you have noted, and that we have a lovely environment. It is a shame the salon and health club are separate but due to the original footprint of the club before the fire there was no way of doing this. However it hasn’t put anyone off before. Thank you for your feedback and we are sorry your spa package did not live up to your expectations on this occasion. If you would like to discuss this further you can contact me on the salon email. Kind regards Jo Salon manager

Posted on 25 Nov 2021
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