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Cottesmore Beauty Salon (1261 reviews)



Ranked 14 of 50 in South East

Buchan Hill, Pease Pottage, Crawley, West Sussex, RH11 9AT, United Kingdom

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Visit the Cottesmore Beauty Salon website




You can book at Cottesmore Beauty Salon Crawley online using our Book Now button located above. Select from a list of services offered, pick your favourite Cottesmore Beauty Salon staff member and book from the dates available.

After suffering a huge fire in June 2018, we set up the salon in a temporary lodge, whilst our new salon was being built. December 2020 the salon was completed and we are now located in a stunning, bespoke salon where we offer a variety of High end treatments and product brands.


All of which are performed by our experienced and highly trained Beauty Experts, who provide exceptional customer care and attention to detail, Offering clients professional advice on all treatments, products and aftercare to ensure your experience with us is first class.


Flagship brands: Decleor / ELEMIS / Crystal Clear / LVL / Lycon / Lash Perfect / CND Shellac / OPI / Lava Shell / plus lots more...


Treat yourself to a relaxing Facial or Massage to de-stress and recharge your energy. We also offer side-by-side pedicures in our stunning nail lounge, where you can kick back and relax with a friend whilst we revive your feet.


We look forward to welcoming you to our friendly salon.


Reviewed by 1261 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cottesmore Beauty Salon were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 10:00 to 18:00
TUE 09:30 to 18:00
WED 09:30 to 20:00
THU 09:30 to 20:00
FRI 09:30 to 18:00
SAT 08:30 to 16:30
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Manicure Pedicure Tanning Massage Specialist Body Treatments
Sauna & Spa Hot Stone Aromatherapy Reflexology Specialist Massage
French Manicure Nail Art Spray Tan 1/2 Leg Full Leg
Bikini G-String Brazilian Hollywood 1/2 Arm
Arm Under Arm Back Chest Packages


Brands Stocked



What our customers are saying about us

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28 May 2021
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

This was quite a nice treatment. However I'm quite disappointed that a lot of dryness was left. My therapist kept pausing to talk to another client, meaning my treatment took longer to finish and delayed me a little. The treatment price seems to be different to what's on the website. I'm unsure if I'd repeat this treatment here again.

Response from Cottesmore Beauty Salon

Thank you for your feedback, we are sorry that you are not entirely happy with your treatment. Unfortunately with a pedicure we are not able to remove all the hard skin in one session especially when it has been months/year or more since having previous pedicures. also it is important to remember we are not Chiropodists and can not hard remove or slice the skin. with a monthly pedicure maintenance your feet would improve also. Your therapist did not run late and worked to the time allocated for you. Our Nail lounge is quite a social area and clients and therapists often cross talk which clients usually love, this was the situation at your visit, no less attention was given to any of the clients at the time. if you prefer to have a more quiet treatment and on your own, please let us know and we can accommodate this by performing your pedicure privately in a treatment room. We have checked the website and can't seem to find where the cost differs. We did have an increase last year, but the tech team are looking into this. We hope the above information helps clarify the concerns you had. Best Regards Cottesmore Management & Beauty Team

Posted on 02 Jun 2021



Crawley
12 Apr 2018
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Ultimate Question (Referral)

Comment

A menu for the spa day would be a good idea whilst you are seated at the table, rather than looking at boards.

Response from Cottesmore Beauty Salon

Hi. Thank you for your feedback. Just to let you know that this review site is from the Beauty Salon for the treatments that you received and is not connected to the rest of the hotel and club. I have however passed on your comments to the bar. The menu does change daily which is why everything is listed on the boards. I trust you enjoyed your treatments with us as we do have very high standards and client care, with a fabulous reputation. Please email the Salon or main hotel if you wish to discus your comments further. Kind Regards The Beauty Team

Posted on 13 Apr 2018




15 Mar 2019
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Comment

Jo was absolutely lovely and I thoroughly enjoyed the massage



East Grinstead
16 Mar 2023
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Comment

I enjoyed my treatment but felt the initial welcome to be a little less friendly & happy than I had imagined. I believe a smile & a warm welcome one of the most important first impressions in any establishment. My therapist was friendly & respectful once we entered the treatment room & seemed to really enjoy her work. I will definitely return for further treatments. Many thanks



Turners Hill
25 Aug 2021
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Comment

Lovely, friendly lady who did my legs and eyebrows. Couldn't be happier with the service and the way my eyebrows now look!



Please Pottage
13 Apr 2022
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

The treatment room was cold and the blanket that covered me was noisy. You could also hear toilets flushing and doors closing which didn’t create a relaxing environment


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