Everyman Barbers (Birmingham) (1920 reviews)

Comment

Aaron is a fantastic hairdresser but more importantly a top lad who I enjoying catching up with

Comment

I have on one previous occasion had a problem with the hairdresser cutting the back of my neck with the razor, which was reported to the shop manager. I am now cautious when I ask for this service now and today I asked for the cream to be applied to my neck before using the razor. The hairdresser decided he knew better and used a gel instead and caused some small cuts to the back of my neck - which can be avoided if care is taken and the cream is used. Given the manager is aware of the issue and has personally assured me he will ensure all staff are properly trained, I don't know what else I can do to avoid the hairdresser causing this unnecessary, foreseeable and entirely avoidable injury to me. Perhaps Everyman could start by listening to its customers and doing what is asked not what the hairdresser thinks is best - this includes on other occasions the hairdresser trying to apply product without asking or still trying to apply it after I have said that I don't want it.