The Hub Hair Salon (2266 reviews)

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Looking forward to the refresh of salon. Will add value to salon environment and comfort. Felt the price of a root colour was a little too high but am hopeful that quality of new products will prove their value. The emphasis on customer experience has returned and having not been in for a while my confidence in salon and desire to return has been restored. Many thanks

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Laurent was very attentive and made me feel looked after. Thank you.

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Excellent haircut by Cameron as usual. Professional and welcoming. However not the most relaxing experience due to noise from barking dogs within the salon?

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Shortage of staff meant long delays, it was a Saturday afternoon which I had never previously experienced. All other times had been, everything was great.

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a pleasure from start to finish. And Stephen has a flair for styling.

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I found making conversation with the stylist hard work. All I got back was a yeah or one word, no effort to make further conversation at all so I gave up and sat in silence. My hair is straight past shoulders, brown and a fringe. Suggestions at the beginning on colouring hair was given to then be told but I can't do that I haven't got time... Oh OK ill just have it coloured plain brown then. Was told to have a treatment on hair as it was a bit dry, which took a couple of squirts of something after washing and then sat for ten mins. Wasn't told the cost of this but was shocked at the till expecting my bill to be about £74 as usual but it was £106! Expensive squirts of some sort of conditioner! My hair wasn't cut or styled only just had 1cm off the ends. I did suggest perhaps something a bit different maybe layers to be told I haven't got time for that. So I just had ends trimmed. My fringe was cut. Asked where I want my fringe I said on my eyebrows as usual to which it was cut an inch up from my eyebrows, not cut straight with the middle bit higher than the rest. Looks hideous. Needless to say I won't be booking this senior stylist again although perhaps she was having an off day.