Sloanes Bespoke Hair Shaftesbury (836 reviews)

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Filthy dirty and chipped paintwork where people have presumably put their feet on the walls in front of the chairs are very unpleasant to look at for over an hour. Needs redecorating Urgently!

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Always a good experience with Lisa

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Overall I am very happy with the service at Sloanes. I was advised on Saturday by another hairdresser that one side of my hair was shorter than the other. I enjoy refreshments and head and should massages and hand massages which make my overall treatment very satisfactory I will continue to come along to Sloanes in the future.

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I booked online 2 haircuts for my daughters 11 and 13 and in the confirmation email it quoted £21.50 pp but I paid £43 per child in the salon. I’m so sorry but I will have to take them elsewhere as I cannot afford this every time for my girls.

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Very well looked after - couldn't fault that. Loved the little massages and resfreshments served really nicely. The stylist was new to me and I had half highlights plus cut and blow dry. I was a little surprised i wasn't shown different shade samples and had more of a discussion about exactly what I wanted - it just felt a bit brief. I asked for more caramel shades but not shown any samples so had no idea which ones were being used. I did have a style in mind and showed her the photo which was a choppy mid-length style. The cut and finish was nice in the end but it didn't resemble the style in the photo. I asked for a good inch or so off the lenghth but the best part of 3 was taken - even my partner remarked it was short and he never usually notices! I can barely see much difference with the highlights and paid £121 so feel a bit short-changed. I have left my name because it might be helpful for you to know but I wouldn't want this information passed on as I am sure she did what she thought was right but I do wonder sometimes if hairdressers actually listen and understand what the customer is asking for.

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I was rather disappointed that my colourist didn't come and check her handiwork once the stylist had finished, and to see whether or not it turned out as expected, or to ascertain that I was happy with it.