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Rachel Lamey Hair & Beauty (603 reviews)



57 Horse Fair, Rugeley, Staffordshire, WS15 2EJ, United Kingdom

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You can book at Rachel Lamey Hair & Beauty Rugeley online using our Book Now button located above. Select from a list of services offered, pick your favourite Rachel Lamey Hair & Beauty staff member and book from the dates available.

We aim to create a salon environment in which clients feel valued, our clients should feel part of our salon community. When a client visits the salon they should feel as though they are visiting a friend and hospitality is fundamental to creating this ambiance.



Every client who visits the salon is welcomed by a friendly smile and an offering of tea, coffee, a glass of wine, a bottle of beer or one of our famous cupcakes. We have been known to arrange a car&


Reviewed by 603 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Rachel Lamey Hair & Beauty were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 10:00 to 17:00
WED 10:00 to 20:00
THU 10:00 to 20:00
FRI 10:00 to 19:00
SAT 10:00 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Specialist Massage French Manicure Acrylic Full Set Acrylic Infill
Gel Full Set Gel Infil Nail Art Spray Tan Solarium
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages


Brands Stocked



What our customers are saying about us

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07 Mar 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The only reason I marked a couple down, was because you are clearly in the throes of decorating, and also no one greeeted me for the first 5 minutes I was in the salon.

Response from Rachel Lamey Hair & Beauty

Hi Suzanne Iam really sorry you were not greeted on entering the salon this is unacceptable and we stress to all of our team that what is expected of them in terms of customer welcome. This is not the norm and I hope you will give us the opportunity to improve on your first experience of the salon. We are renevating the salon and we are unable to decorate as the some of the works are likely to damage paintwork such as a new pedicure station and potential removal of a wall. The salon will be upgraded to a high standard in the coming months. As your experience wasnt to the standards we set for ourselves I would like to offer a £10 voucher off your next service as a gesture. Please present this message when you come to check out. I hope we will see you again in the future. Regards Nathan Lamey

Posted on 10 Mar 2017




06 May 2023
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I have a back problem so the raised armchairs at RL are perfect. Had a great pedicure and a warm welcome - including tea and biscuits. Had a wait a little for my appointment.




11 May 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Alex who did my treatment today was friendly. I wouldn't hesitate to recommend her.

Response from Rachel Lamey Hair & Beauty

Hi Thank you you for taking the time to write a review, could you please help us improve our service by explaining why we were marked so low for value for money.

Posted on 15 May 2017




30 Mar 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Now the prices have gone up quite a bit it’s a struggle to get money together for treatments and hair appointments. I used to pay £60 for hair and now it’s over £100 a time. I stopped going to other stopped going to other salons due to the price being that high and now you guys a creeping up their too.




29 Aug 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Usually get offered a drink but not this time.



Rugeley
05 Oct 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Not happy that appointments booked are constantly changed to a different stylist Reason booked with a certain stylist is because would rather have who is booked than who im changed to


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