Afrotherapy Salon (966 reviews)

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Lovely environment and friendly staff .I wasn’t very satisfied with how my relaxer turned out unfortunately with the manager felt quite rushed and my hair looks underprocessed .My appointment was supposed to start at 11.30 and it was coming up to 12pm when I asked the girl at the front when my hair would get started as I had places to be and booked that slot for a reason .the hairdresser did eventually start after 12pm with no indication as to why it was started late .Nice conversation and guidance about hair though some aspects of my day timing wise were quite unprofessional to me .as a result of starting late my hair was also being done at the same time as someone else’s ..don’t know if I will come back .Please accept this as constructive feedback I appreciate your services regardless

Comment

Always loved coming here the staff are normally great but recently i discovered that some staff talk behind your back instead of telling the client themself even some of the other clients have complained, last time i visited the stylist rushed the hair style (which came out a few days after being done) just so they could get the person gone. This place was better a few years back. Client was left feeling really angry and a little upset. Advice thats always given here is still great and left with better info

Comment

Great experience as usual. My relax hair felt soft and swing as I move my head, haven't done that for years. A very relaxed atmosphere with only 2 other people in the salon each time, so gets attended to quite quickly.

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It was a very disappointing experience; I was so excited on my way there, but soon after I left, I knew I had mistakenly trusted the gentleman to attend to my hair. It is unfortunate when hairdressers are scissor happy. The consultation needs a lot of improvement; it felt he did not want to do an in-depth consultation; he was unbothered and happy to cut corners. I did not have his full attention. I explained what I needed and wanted, simply shaping my hair to the style (picture) I had brought for him to see. All the pictures I showed him had in common the voluminous crown. He cut all my hair off. He literally did what he wanted. He started cutting my naturally curly hair without combing it but trusting the hairdresser, I allowed him to proceed, feeling confident that he would follow my wishes. Although I am not a professional, I told him on several occasions that my hair was low porosity; he ignored the comment and gave me a protein and hydration mask. When I got home, my hair was dried, as you can not possibly imagine. My daughter's first impression was, " Where is all your hair? I felt depleted and frustrated. I had to hide my feelings. It has taken me three days to gain the courage to face how I felt. I looked like a boy when that was not my intention; all the hair I had grown for six years was gone. It is affecting my self-esteem, and I feel horrible because there I nothing I can do. I tried to dye my hair to make me feel better, but it made me feel worse. I came from southeast London to north London Edmonton, hoping to be heard, understood and provided with what I wanted. I was cheated out of my dream. At one point, he went to the till and got receipts for the different options with the cost for the services; my answer to him was for me to leave a multitude of hairdressers in South East to come all the way here; to North London, I believe money is not the issue. I came to get something I wanted to be done to my hair because I hoped I get what I needed from you. I had posted a picture of my hair, what I wanted and finally, what I got. I have paid over 100 pounds for someone to break my spirit literally. I hope and pray this gives you some guidance in making your decision. Whatever you decide, don't ever sit on a hairdresser's chair and completely trust the process. be actively asking questions and checking what they are doing at all times.