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The Groom Room - Torquay (891 reviews)



5 Abbey Road, Torquay, Devon, TQ2 5NF, United Kingdom

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Reviewed by 891 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Groom Room - Torquay were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 17:00
TUE 09:00 to 17:00
WED 09:00 to 18:00
THU 09:00 to 19:00
FRI 09:00 to 19:00
SAT 08:00 to 15:00
SUN Closed

Services

Mens Cut


Brands Stocked



What our customers are saying about us

Commented reviews only




Torquay
16 May 2018
Overall Environment Care

Service Quality & Prof. Advice

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Comment

as good as always




18 May 2018
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Value for money

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19 May 2018
Overall Environment Care

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Value for money

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Comment

You give the best hair cuts by far. Unfortunately some staff members don't really seem too interested in customers who don't fit in with your image (beard/ tattoos/ edgy moustache/ monocle etc.). I didn't really have the attention of my barber during my latest visit, and I haven't the last few times I have been in. Having said that, I will return as the haircut is such good quality. I think to improve, you need to focus on customer service and accommodating for, and engaging in conversation with, the range of people who are inevitably going to come in. I want to come back and not feel like I'm not cool enough to be there (which I totally am!!!). Cheers




19 May 2018
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Comment

Fantastic service and professionalism . Proper barbers with the traditional skillls




19 May 2018
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21 May 2018
Overall Environment Care

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Value for money

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Comment

Although the service and cut is excellent the wait times are getting very excessive a quote wait of around 60 minutes easily turns into 90+, there can be a waiting area full of customers and barbers will just disappear for a cigarette then coming back and breathing that all over customers.


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