The Groom Room - Torquay (891 reviews)

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Always a great experience at the Groom Room!

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Always have excellent service, all the staff are very polite in the salon and when in town

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Thanks to barber Mark Prew for an absolutely awesome restyle haircut and beard trim. Definitely will be going back again. The first barber I’ve been to that tidied up my beard and left me well chuffed with a result that I can’t match and I’ve been trimming my own beard for 25ish years. Hair and beard both looking sharp. Now I can see why so many people I know recommend The Groom Room. Very relaxed atmosphere in the shop and friendly staff.

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I really like coming here, I have had my hair cut by different people and they all do a great job, take time and pay attention to the detail. They are also really friendly. The salon needs to sort out its queue system - I would have left yesterday if I had known that there were two people booked in before me but not waiting (and I would have come back another day), but having invested almost an hour waiting, I didn't want to leave before having a hair cut. I am now less likely to go in again. Nothing to do with the criteria above, but because there are plenty of other places that do an "ok" job and I know how many people are in front of me in the queue. When the system worked it was fine, but when you have to sign in on the system (which saves personal details, so probably an issue for GDPR) and it serves only the staff or the people "in the know", then it's irritating. Best not to use it, or to give people a rough waiting time when they arrive. This is not a criticism of the two barbers who were there yesterday - they were doing their best to inform people, but the system was letting them down.

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Great friendly environment to have my hair cut by wonderful highly skilled harbours bless the Groom Room

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Always get a top service here, especially from my regular barber, Tyler. The free Guiness on st Patrick’s day was an extra nice touch. Keep up the good work lads.