Brothers Hair Sculpting Team (Oxford) (1609 reviews)

Comment

Another great visit , this time with my eldest daughter age 6 (as youngest was ill at home ) entertained her brilliantly and had her hair trimmed and plaited beautifully thanks to Lottie ! While I had me Hair cut by Carol , What a great team at Brothers in Oxford xxx Thankyou again xx

Comment

I am a regular customer and always been pleased by the service I receive but on a recent visit the salon felt unfriendly and my children didn't feel welcomed. I wasn't offered a hand massage or my children a drink, only when I asked. None of the staff interacted with my young children like on previous visits. it almost felt like they were not welcome. The Indian head massage lasted 10 secs with hardly any pressure so no effect felt and the girl washing my hair looked fed up as if she didn't want to be there. I have spent a huge amount of money in the salon over the yrs and not sure if I will go back. I was however pleased by my haircut and blow dry.

Comment

I had not booked a director but a stylist but on the till was charged a director's fee - had I realised I would have expected a far better service and consultation on the cut. The trainee doing the wash and hand-massage was disappointing. No pressure whatsoever for the head massage, just a lush touch on the head. The same at the hand massage, in addition to very warm hands, it was an unpleasant experience which I stopped. I was not offered an alternative. A disappointing experience at your salon today.

Comment

I don't live in England so I am not a frequent customer, but Lottie always remembers me and makes my visit a very pleasant experience. She always listens and discusses what I need first and then does exactly the right thing. I have no hesitation in recommending her to other people.