Brothers Hair Sculpting Team (Oxford) (1609 reviews)

Comment

I did not get the hand massage this time and it was only during the conversation that it was explained I would not have the brightness of colour I wanted. I also object to having conditioner put on my hair and then charged for it. If I am expecting one amount and it is more without checking I object. On the plus side hair colour is I have found good for sensitive scalps and hair.

Comment

I had a head of highlights which was brilliant (Sophie) but my blow dry (done by someone else was terrile). My hair was yanked about (I've never had a frankly painful blow dry before). My hair was damp when I leftvthe salon and by the time I'd walked up the road to M&S it was sticking up all over the place. I ended up tying it back. Total waste of money which was especially annoying as I'd said I didn't need a blow dry butvwasctold it was salon policy.

Comment

I’ve been coming to brothers for years but I really wasn’t impressed that I was told they ‘may not have time’ to do what I had been booked in for (highlights) and they would ‘do as much as they could’ in the time.. but still expected me to pay full price if they didn’t get it done? This was the first negative experience I’ve had at Brothers so im hoping it’s just an anomaly. Also my colour wasn’t as great as it usually was - application and overall finish was amazing but it wasn’t as blonde as I’d asked for! So overall paying approx £90 felt very steep.

Comment

I have been having my hair cut at brothers for over 10 years now - great cut and colour as per normal but I noticed how tired and date the place is - really need to invest in smarting the salon up - not just a coat of paint etc. As a client I want to feel that I am entering into a relaxing, modern and special salon- doesn't feel at way at present. Also - in he corners of the wall - near skirting board there is piles of old hair - stuffed in the gaps - looks awful !