Brothers Hair Sculpting Team (Oxford) (1596 reviews)

Comment

Would go again lovely staff and great haircut

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Very friendly and professional staff in both the hair and beauty teams.

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I think it's shameful that you offer massage treatments as you do- stick to the hairdressing.I had initially been drawn in by the online booking system as it seemed effortless. I was really looking forward to finding somewhere I could go for massages but there are so many negative points that I will not return for any service. The room is tiny, cluttered and smells bad, there's no attempt at making it a nice environment. The hot wax from other treatments was still on adding to the smell. It was a stuffy room and a warm day but I was covered with two blankets.The room has barely any privacy, there's crashing and loud noises from the salon, hairdryers, kettles, music, chatter of hairdressers that impacts on what a massage treatment should offer, I wasn't asked prior to treatment to give any health details which usually happens with caring therapists. I spent my treatment feeling bored and looking forward to getting out after a treatment of what I can only describe as being dusted(!) rather than actually massaged. I don't think the therapist is at fault here but I do think the space is not conducive, nor inspiring as a workplace and she may have been quite inexperienced but then think you should consider charging accordingly.

Comment

This is the third haircut I've had by Hannah, and I am thoroughly impressed by her skill, warm demeanor, and professionalism. I have a lot of hair to handle and am often made to feel embarrassed when hairdressers struggle with it being too thick/curly, or at times even complain about it -- but Hannah has been an absolute gem to find in Oxford. She cuts and straightens my hair with ease, but also leaves me feeling anything but embarrassed.

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Fantastic service from all members of staff that I spoke to. Was given brilliant advice from Lottie as well.

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The girl I had wasn't who I booked with as she was off sick but i was assured she was at the same level. I was in the cutting chair just under 20 minutes. She hardly spoke, no product was used and the trim was rushed as there were missed bits I noticed when I got home that I had to trim myself. For the best part of £50 this does not provide good value for money. Whenever I have been here before I have felt valued and pampered. Not this time.