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Headquarters Hair Salon (490 reviews)



Ranked 15 of 24 in London

39-40 Market Place, Kingston Upon Thames, Surrey, KT1 1JQ, United Kingdom

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You can book at Headquarters Hair Salon Kingston Upon Thames online using our Book Now button located above. Select from a list of services offered, pick your favourite Headquarters Hair Salon staff member and book from the dates available.

We offer a salon environment which is both luxurious and friendly, and we’re committed to making you feel special, whether this is your first visit or you’re a loyal client of many years.


Reviewed by 490 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Headquarters Hair Salon were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 21:00
THU 09:00 to 21:00
FRI 09:00 to 20:00
SAT 09:00 to 18:00
SUN 10:00 to 18:00

Payments Accepted

Payment method Payment method

Brands Stocked



What our customers are saying about us

Commented reviews only




London
21 Sep 2022
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Comment

Always excellent and friendly service. Robert is an excellent cut and colonist! Keep up th good work




20 Sep 2022
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Ultimate Question (Referral)

Comment

HQ is a lovely salon and the service received is even nicer. Everyone is polite and welcoming. The ambience is very calm and not as noisy as most salons can be…it has just the right balance. Prices have shot up recently which is the case everywhere I suppose due to Covid companies and businesses are trying to make up for the loss plus the cost of living has gone up too. It is not as affordable as it used to be unfortunately but that’s how it is for everyone including businesses. Having said that, it is my favourite salon for the reasons mentioned. All the staff are brilliant and professional.




15 Sep 2022
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Ultimate Question (Referral)

Comment

Headquarters is a fantastic salon. It’s very professional but also extremely friendly. As soon as you walk on you feel at ease. I always get offered a drink and told when my hairdresser will be with me. Every time I get my hair washed I get offered a scalp massage and followed by a lovely neck massage after the wash. I have never had a bad experience and only have good things to say about the lovely staff and of course my wonderful hairdresser Kat (and Patricyia). Thank you Headquarters!




06 Sep 2022
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Comment

I had a haircut short on 6th Sept. It didn’t look anything like the style I described and showed (in a previous haircut photo). It looked awful. Cut far too short at the back. Too long at the front. Nothing like what I asked for. Didn’t suit me. I asked him if it suited me, he said yes. Had no shape. Maybe he should talk less and concentrate more on what a client wants. So, the next day, I went elsewhere to have it corrected (they cut it just how I wanted - they restyled it and it looks much better). I will not be returning to HQ. I don’t recommend them.




06 Sep 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



05 Sep 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Connor was so lovely and let me know what was happening at each stage of the process. Fantastic service!


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