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The Cove Harpenden (647 reviews)



Ranked 46 of 50 in South East

120 Southdown Rd, Harpenden, Hertfordshire, AL5 1QQ, United Kingdom

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Visit the The Cove Harpenden website


You can book at The Cove Harpenden Harpenden online using our Book Now button located above. Select from a list of services offered, pick your favourite The Cove Harpenden staff member and book from the dates available.

Multi-award winning Cove Spa is renowned for its 'personalised' and cutting edge service where exceeding your expectations is our philosophy. A team of specialists who together have over 150 years of body, beauty and skincare experience is at hand when you visit one of our intimate day-spas - each one independently run to fully embrace the locality; currently spread across highly-desirable locations in London and Hertfordshire.


Awarded 'Spa of the Year' at the London Hair & Beauty Awards and 'The Most Commended Spa' at the prestigious English Hair& Beauty Awards, is testimony to the wide selection of high quality treatments and rituals we provide in a calm and relaxing ambience - open seven days a week, with late evenings midweek, just for you... 


Come and experience the magic of The Cove Spa!

Reviewed by 647 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Cove Harpenden were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 20:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 18:00
SAT 09:00 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method
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Brands Stocked


What our customers are saying about us

Commented reviews only




Harpenden
30 Apr 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I love the friendliness of this salon, all the girls are first rate. Such a pity the rooms are so tatty; I don’t want to go elsewhere but I will if things aren’t attended to in the near future.

Response from The Cove

Thank you for your feedback and we are always grateful for our clients' constructive feedback. As you'll know we only purchased the salons in 2019 and since then have prioritised keeping jobs and keeping the business alive - a refurb of course has had to take a back seat. Having said that, we have repainted the salon and most importantly maintain a very high standard of cleanliness and hygiene. Our priority will always remain giving our clients a first-class service in a clean and hygienic environment and we hope that will suit you too in future. Thank you again for your comments.

Posted on 01 May 2021

Hertfordshire
17 Jun 2021
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Just think its a shame that salon is looking very shabby. When in some of the treatment rooms you can hear conversations between staff at reception desk. Not very professional! So sad to see so many good staff leave, especially Jasmine, Lorna and Especially Amy. I will continue to use the salon but probably now only for essentials.

Harpenden
21 Mar 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Different therapist to usual and completely different facial - but it was good liked the pressure on face. I was in the little building at the back of the property and it was very hot - the therapist did turn the heat down for me, but still very warm and it is very cramped in there which I think the therapist found difficult! But the facial was nice and relaxing and as I say different to Usual which is not always a bad thing! I have scored the professional advice as 2 as I did not receive any and there is not an option to say n/a?

Harpenden
17 Nov 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

The massage rooms are very noisy as you can hear all the conversations going on at reception and phone calls etc.. the massage bed was so so creaky too which was really annoying and not at all conducive to a relaxing massage


Harpenden
04 Jun 2024
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)


08 May 2024
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)
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