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Cocoon Beauty (1299 reviews)



Ranked 19 of 25 in South West

18 Cross St, Reading, Berkshire, RG1 1SN, United Kingdom

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Visit the Cocoon Beauty website




You can book at Cocoon Beauty Reading online using our Book Now button located above. Select from a list of services offered, pick your favourite Cocoon Beauty staff member and book from the dates available.

Located in Reading Town Centre, Cocoon Beauty is widely regarded as Reading’s most luxurious beauty salon. Cocoon Beauty offer exceptional beauty treatments and products at a very competitive price.


Cocoon is more than just a beauty salon it is an experience. Relax in our luxurious surroundings whilst Cocoon’s talented team of Beauty Therapists cater to your every need, ensuring you leave feeling amazing.


GIFT CARDS


To purchase please visit us in salon if you are coming for an appointment.


or purchase via email: beauty@cocoon.co.uk


we will happily post your Gift Card to either yourself or the intented recipient. if you would like us to write a message for you in your Gift Card please contact us otherwise the voucher will be left blank for your own message.


Reviewed by 1299 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cocoon Beauty were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 20:00
SAT 08:00 to 17:30
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Massage French Manicure
Peels Acne Treatment Tattooing 1/2 Leg Full Leg
Bikini G-String Brazilian Hollywood 1/2 Arm
Arm Under Arm Chest Eye Lashes


Brands Stocked



What our customers are saying about us

Commented reviews only





05 Jan 2019
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The hair glossing treatment was fine but the blow dry was average and I have asked to get volume on the top but the hairdresser wasn’t up for doing that and she didn’t. They couldn’t find my jacket at the end and I had to wait. They didn’t ask if I was happy with the result. This was my second time at the saloon so I should have been entitled of a discount as a new customer but I didn’t get it as apparently it is not valid on weekends, but no one mentioned that when I stopped by for patch test and for booking the appointment. More than anything I wouldn’t recommend it as when I asked for volume on the top I got told by the hairdresser that she couldn’t after colour.

Response from Cocoon Beauty

Hi Lisa, Thank you for your feed back, I will of course be investigating this. Please email me on gayle@cocoon.co.uk to discuss this further. Kind Regards Gayle Merritt Cocoon Salon Manager

Posted on 08 Jan 2019




27 Mar 2019
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Hi, I been remove my hair extensions, everything nice and quick the guy start to do it! He finish and I realised he don't even say to wash my hair( probably laud is you think how was looking my hair after the extensions was down) , I find very unprofessional to send a customer home like this! After I ask a nice girl who was in trail she wash my hair! Come back to the main guy who put my extensions down he start to rush to dry my hair after 5 minutes say I can go( obviously my hair was still wed) ! After all this I hear I need to pay 60 pounds ( for what)? I won't recommend to nobody to go there, they have a name and they just use the name !

Response from Cocoon Beauty

Hi Valentina, I am sorry you are not happy with our service, i have investigated this and would like to discuss this with you further. Please call reception on 0118 9511114 when it is convenient for you. kind regards Gayle Merritt Cocoon Salon Manager

Posted on 29 Mar 2019




07 Aug 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I travelled quite a distance and I was told I could not have my appointment. I expressed my frustration of the whole experience. Email to follow


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