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East of England
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Apsley End
Beauty Salons
The Cove Hitchin
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8-10 Arcade Walk, Hitchin, HERTFORDSHIRE, SG5 1EE, United Kingdom
Visit the The Cove Hitchin website
You can book at The Cove Hitchin Hitchin online using our Book Now button located above. Select from a list of services offered, pick your favourite The Cove Hitchin staff member and book from the dates available.
Multi-award winning Cove Spa is renowned for its 'personalised' and cutting edge service where exceeding your expectations is our philosophy. A team of specialists who together have over 150 years of body, beauty and skincare experience is at hand when you visit one of our intimate day-spas - each one independently run to fully embrace the locality; currently spread across highly-desirable locations in London and Hertfordshire.
Awarded 'Spa of the Year' at the London Hair & Beauty Awards and 'The Most Commended Spa' at the prestigious English Hair& Beauty Awards, is testimony to the wide selection of high quality treatments and rituals we provide in a calm and relaxing ambience - open seven days a week, with late evenings midweek, just for you...
Come and experience the magic of The Cove Spa!
Reviewed by 1542 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Cove Hitchin were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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What our customers are saying about us
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Robyn
12 Jul 2023 |
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Julia
Hitchin 10 Jul 2023 |
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Anonymous
Sandy 06 Jul 2023 |
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Stacie
Letchworth 06 Jul 2023 |
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Anonymous
03 Jul 2023 |
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Anonymous
Hitchin 30 Jun 2023 |
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Comment
While the staff were welcoming and friendly the services myself and my daughter chose were quite awful. I was gifted a voucher from my 7yo to use for us both for my birthday. It was only simple, a pedicure for myself & nails and toes painted with polish for my daughter. The pedicure was very basic just hot water a little foot rub with minimal salts and only one foot was filed. Now I appreciate I had damage to a couple of my toes and to be honest I was happy to leave with just a clear layer of varnish on them but was talked into having a colour polish. I explained I was very fussy with my toes and I like them to to look a particular way when painted and I knew it was unachievable with the damage to them but she just kept telling me they “look fine”. I just let her do the polish and honestly it was the most awful polish iv ever had. Regardless of the damage to my toes the polish lines were all wonky not even up to the edge of the sides of my toes, the nail tech was shaking and the polish just looked clumpy as way too much was applied. This also took about an hour just for myself - my daughter was bored by this point I assumed if a double app was booked then another member of staff would have done my daughters especially as the salon was completely empty with not another customer coming in the whole time we were there. My daughter had her nails and toes painted, no top coat applied and no drying service for either of us was offered which was odd. We were both left to leave with fresh painted polish not dry at all. Polish has unfortunately been removed as you can imagine a 7yo trying to keep her nails dry is never going to work. Usually anywhere we go there is a nail dryer for this. The polish on my toes was removed as soon as I returned home also as it just looked terrible. I just wouldn’t return or recommend when something this simple couldn’t be done to a standard. I honestly paint my own nails better than what we both left with. I was also asked inappropriate questions like “so are you having any more children” and “does her dad want any more children” I was taken back by these questions to be honest they are VERY personal things to ask someone without knowing anyone’s circumstances and it felt very uncomfortable. Like I say the staff were pleasant but the overall experience and time taken for what we wanted was just not great.