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Caprios Hair Studio (1270 reviews)



Ranked 1 of 32 in West Midlands

10 Stallings Lane, Charterfield Shops, Kingswinford, West Midlands, DY6 7SH, United Kingdom

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Visit the Caprios Hair Studio website




You can book at Caprios Hair Studio Kingswinford online using our Book Now button located above. Select from a list of services offered, pick your favourite Caprios Hair Studio staff member and book from the dates available.

Finalists of 'Gold Salon Of The Year 2016/17', Finalists of  'Classic Volume Creation 2016/17 and Winners of Great Lengths 'Silver Salon of The Year 2014/15' for outstanding performance for our expertise in hair extensions.


Our team of Hair Stylists offer a high standard of hairdressing to the surrounding areas of Kingswinford, and have been since 1998.  All stylists receive regular training in order to keep up to date with all the latest hair styles and hair colouring techniques. 


We offer a tiered pricing structure based on Stylist experience and expertise. Please select a Stylist that suits your budget, styling needs and personal preference. 


Reviewed by 1270 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Caprios Hair Studio were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 09:00 to 17:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 18:00
SAT 09:00 to 16:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Extensions
Treatments


Brands Stocked



What our customers are saying about us

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Stourbridge
09 Aug 2018
Overall Environment Care

Service Quality & Prof. Advice

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Comment

As always Caprio’s has done an outstanding job with my hair! I trust Lucy a lot after having come here for so long now, so much so that I changed up my usual colour to something different. The staff are wonderful bringing a great atmosphere, somewhere I’m happy to be for a couple of hours while I relax and indulge in self care. Thank you ladies!



Kingswinford
18 Aug 2018
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

As always Jodie and the team know just what I want for my hair colour! I always get amazing comments about the depth of colour of my hair and just how well in condition it looks after every visit. No matter what colour request I’ve ever made of Jodie she’s always been able to take my total amateur ideas and turn them into something beautiful!!



Stourbridge
21 Aug 2018
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

Thank you Jess for my hair cut Another great visit to this professional salon



Brierley Hill
22 Aug 2018
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Comment

I have been a customer at Caprio's for 15years.Every visit is conducted very professionally with expert advice always given. My hairdresser Jodie gives you the salon experience that she would expect herself, first class. Everyone is friendly and obliging and I wouldn't consider going anywhere else. Thank you Jodie x x



Dudley
24 Aug 2018
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Service Quality & Prof. Advice

Value for money

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Comment

Fantastic experience today at Caprio's. Complete new style, left feeling a million dollars. Especially pleased as I had a voucher for £10 off.



Wall Heath
25 Aug 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

Upset by today's experience. When I got there I was told I had booked an intensive condition treatment between my colour and cut. I explained I hadn't. Jess said she had someone else hair to do inbetween mine and it was a considerable gap and she thought I knew? Had to watch Jess do someone else's hair for 40 odd mins. I offered to go home with wet hair as it been there long enough. I was told I wasn't allowed to leave with wet hair!I said it's a free country and I'll do what I like. Stopped for cut and dry but annoyed with service.

Response from Caprio's Hair Studio

Good Afternoon Lisa. Thank you for taking the time to review My salon. It is with great disappointment to hear that the service you received was not at the high standard clients regularly receive at Caprio’s. You should have been advised at the time of booking that there would be a slight wait after your colour service before your stylist would be available to carry out your styling service. If this is the only availability at the time of booking we offer the client the choice to either wait or rather than sit around take advantage of the time and have a treatment. From your review I can only assume you weren’t advised of this but if I can assure you I will investigate further into your service to ascertain who made your appointment booking. As far as leaving the salon with wet hair is concerned this isn’t something we do for a number of reasons, firstly because we need to ensure the colour is correct and secondly because we cut the hair wet, blow dry the hair into style then make any finer adjustments cut wise based on how the hair sits when styled. As you can imagine I am deeply disappointed by such an unusually low rating and will be calling a team meeting to discuss the service you received in order to ensure the lack of communication doesn’t occur again. Thank you once again for providing me with the information to improve our service.

Posted on 26 Aug 2018


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