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Edward James London Aveda (Putney) (454 reviews)



Ranked 22 of 24 in London

77 Putney High Street, London, Greater London, SW15 1SR, United Kingdom

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Visit the Edward James London Aveda (Putney) website


You can book at Edward James London Aveda (Putney) London online using our Book Now button located above. Select from a list of services offered, pick your favourite Edward James London Aveda (Putney) staff member and book from the dates available.

At Edward James, we specialise in quality couture hairdressing, creating beautiful and bespoke hairstyles based on in-depth consultations that complement guests’ lifestyles and personalities. 


Our experienced stylists undergo constant training to ensure that they're up to date with the latest cutting, colouring, texturising and heat styling techniques as well as market-leading styling and maintenance products. What sets us apart from other salons is our dedication to ensuring you to not only leave our salon looking and feeling amazing, but also understand how to manage your hair at home. Educating our clients on how to get the best from their hair is part of our salon experience, and we can give you techniques and methods that are practical and efficient.


To enhance each salon experience, our guests are treated to complimentary signature rituals such as Scalp, Shoulder & Neck massages, Aromatherapy Sensory Journeys, Gents Cleanses and Hand & Arm massages using products from Aveda’s 97% Naturally Derived Pure Plant and Flower Essences range.


To help unwind and melt away tension while allowing an escape from the pressures of the outside world, fresh herbal teas and a complimentary glass of bubbles in the evening perfect all appointments. 

Reviewed by 454 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Edward James London Aveda (Putney) were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 09:00 to 21:00
TUE 09:00 to 21:00
WED 09:00 to 21:00
THU 09:00 to 21:00
FRI 09:00 to 21:00
SAT 08:00 to 18:30
SUN 09:00 to 18:00

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Extensions Treatments

Brands Stocked


What our customers are saying about us

Commented reviews only





08 Sep 2017
Overall Environment Care

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Ultimate Question (Referral)

Comment

I did not get a massage with the hair wash - normally I have done in the past.

Response from Edward James London Aveda

Dear Anonymous, I can only sincerely apologise if this was the case. Our team are trained specifically on both the Stress Relieving Ritual prior to the service and the massage during the conditioning of the hair at the basin area. I would love to know more about your experience as guest care is an integral part of our business and customer relationships. Please email me at natalie@edwardjameslondon.com so I can investigate this further for you. Best wishes, Natalie

Posted on 02 Oct 2017


28 Apr 2023
Overall Environment Care

Service Quality & Prof. Advice
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20 Sep 2022
Overall Environment Care

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Comment

The haircut was pretty standard, styling was nice and they use good quality products. The hairdresser was really sweet although a bit clumsy. Really great opening hours that are convenient if you work 9-5. Only reason I wouldn’t go back is that it’s quite expensive when compared to other (better) haircuts I have had for a similar price!



02 Sep 2024
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Service Quality & Prof. Advice
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Comment

I’m a regular customer at the salon in Putney and love having a cut and split end treatment. Brenda always does a fabulous job and I always leave really happy after my appointment. The team are really attentive and kind too. However, today I felt deflated when I left my appointment with a different stylist as I didn’t get the results I was hoping for. I was so nervous to raise my concerns as I don’t want to critique someone’s profession but I knew it wasn’t the same as I had had before. When I went to pay I mentioned my concerns to the lady on reception but I felt dismissed and rushed for the payment. I want to remain as a regular customer to the salon, I just hope I don’t have the same experience next time as I now travel over an hour for my appointment.



18 Nov 2016
Overall Environment Care

Service Quality & Prof. Advice
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Comment

Overall I had a good experience. I have to say the customer service at Edward Jones Does seem to go up and down. Having said thatbI love the décor and in my opinion it is the nicest and most relaxing salon in Putney.

Response from Edward James London Aveda

Dear Jane, Thanks so much for taking the time to leave your feedback - both the good and the constructive. It would be so helpful to hear where we have fallen down on our customer care as we always strive to provide a consistent and professional guest experience every time. Please feel free to contact me at natalie@edwardjameslondon.com if you would like to discuss this further and help give me some further insight so we can continue improving. Best wishes, the Edward James Team

Posted on 22 Nov 2016


07 Apr 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

As always I enjoy coming to the salon as always well treated and the head and shoulder massage is always a treat. On this occasion I had a different stylist from the person who normally cuts my hair and the overall cut didnt quite live up to expectations.

Response from Edward James London Aveda

Dear Jan, Many thanks for giving us your feedback on your recent visit. We are very sorry to hear that the cut hasn't lived up to your expectations, however we would like to have the opportunity to give you the cut your were hoping for. Please give us a call on 02087899639 and speak to one of our Salon managers who can arrange for your hair to be re-cut at a time convenient for you. We look forward to hearing from you soon, Edward James Team

Posted on 16 Apr 2018
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