The Cove Beaconsfield (332 reviews)

Comment

A little more proffesnalism needed or both the receptionist and the therapist. Perhaps managocould offer some extra training and nurturing as both girls would be very capable if given the time to learn more from experienced teachers

Comment

The other day I did eyebrow threading. When I got home, I realized that the job was not done correctly as some hair was still sticking out. Then today, I had upper legs and extended biking wax. So many hairs were missed that I had to call the lady to return to the room and remove them. Unfortunately, when I got home, I found even more hair that was around my knees and the back of my upper leg, and realized that the bikini area was not waxed as 'extended' but as 'normal'. Such a pity and a waste of my time and money.

Comment

You refused to take the gift voucher my husband had given me for Christmas as payment towards a pedi course!! If he'd given me the cash apparently, it would have been ok??!! I'd have had to add another £100 to it so how is this good business? I won't be buying another course!! You have upped the price of a soak off from £10 to £15; a FIFTY PERCENT increase!! The premises is looking very scruffy. You have no coffee machine, no aircon, no fans!!! I've been a customer of L & S for years & years & the staff are really lovely but sadly, with regret, after my course of manicures runs out, I will not be back.

Comment

I was disappointed with my treatment at this branch. I felt it was rushed and the therapist was not as thorough compared to the treatment I had in another branch, which was very good.