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Hair By Phillip Award Winning Hair (3213 reviews)



Ranked 8 of 17 in East of England

55 High Street, Stotfold, Hertfordshire, SG5 4LD, United Kingdom

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Visit the Hair By Phillip Award Winning Hair website


You can book at Hair By Phillip Award Winning Hair Stotfold online using our Book Now button located above. Select from a list of services offered, pick your favourite Hair By Phillip Award Winning Hair staff member and book from the dates available.

Welcome to HBP Award Winning Hair!


We are an award-winning salon with a team of highly skilled and passionate stylists who stay on top of the latest trends and techniques. Whether you're looking for a dramatic restyle, a gorgeous new hair color, or a simple trim, we'll give you a warm welcome and personalised service.

Reviewed by 3213 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Hair By Phillip Award Winning Hair were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:30 to 17:00
TUE 09:00 to 17:30
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 18:00
SAT 09:00 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Consultation Treatments

Brands Stocked


What our customers are saying about us

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Baldock
15 Aug 2017
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Comment

New staff. Hair washer was worst wash ever and she looked so grumpy, sulky, filthy looks all the time before and after wash. Wash was very un-thorough and unpleasant. New stylist. Not great. Very disappointed. Needs to learn how to communicate as well. Shame. If was my only appnt there ever I'd not return. :-(


18 Aug 2017
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Comment

I have been a regular customer at H by P since we moved to Stotfold 9 years ago. I made an appointment for a wash and blow dry last Friday 18/8/17 at 5 pm. I had been unwell during the day and at the last moment realised I was not well enough to drive myself there. I rang the salon expecting to be given a new booking but was met, to my astonishment, with being told that there was a cancellation charge of £10 almost the cost of my hair appointment. The receptionist was very bland, unprofessional and showed no sympathy to my plight. I heard her say to another colleague whilst on the phone "There's been another cancellation!" .I told her that I had never been informed of a cancellation charge and I had been coming to the salon for years. I was furious. My husband offered to drive me there and pick me up so as I could keep the appointment. I did not recognise any of the employees working there that afternoon. They appeared immature, inexperienced and lacking in customer care skills. They seemed incapable of handling a customer with a problem. I should know what I am talking about as I was a college lecturer in business studies prior to retirement. I told them I had never been informed of a cancellation charge and that I had been coming to the salon for years and that I was a regarded by other staff as a regular customer. I was met with a bland response that it was written on some card which they could not be bothered to show me! All one employee could say to me as I left was "See you later" to which I replied that, due to my experience that afternoon I was no longer a customer.

Response from Hair By Phillip

Thank you for letting us know about your recent visit, we are very sorry to hear about your experience. Our cancellation policy does state that any cancellations do need to be made within 24 hours or we will charge 50% of the service(s) booked. We do apologise if that wasn't made clear to you, but is present on our price lists and on our website. Many thanks team HBP

Posted on 22 Sep 2017

Hitchin
18 Aug 2017
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Service Quality & Prof. Advice
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Comment

Another great cut by kelly 😆.


Letchworth
23 Aug 2017
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Comment

Always a lovely experience.

Hitchin
01 Sep 2017
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Value for money
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Comment

The staff are always pleasant, polite and friendly. I usually enjoy my visit and rarely have reason to complain.


05 Sep 2017
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Service Quality & Prof. Advice
Value for money
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Comment

stylist listened and cut my hair exactly as I hoped....thank you
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