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Hair By Phillip Award Winning Hair
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55 High Street, Stotfold, Hertfordshire, SG5 4LD, United Kingdom
Visit the Hair By Phillip Award Winning Hair website
You can book at Hair By Phillip Award Winning Hair Stotfold online using our Book Now button located above. Select from a list of services offered, pick your favourite Hair By Phillip Award Winning Hair staff member and book from the dates available.
Welcome to HBP Award Winning Hair!
We are an award-winning salon with a team of highly skilled and passionate stylists who stay on top of the latest trends and techniques. Whether you're looking for a dramatic restyle, a gorgeous new hair color, or a simple trim, we'll give you a warm welcome and personalised service.
Reviewed by 3212 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Hair By Phillip Award Winning Hair were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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Opening Hours
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Services
| Ladies Cut | Mens Cut | Childrens Cut | Blowdry | Upstyle |
| Highlights | Permanent Colour | Lightening | Semi-Permanent Colour | Straightening |
| Waves | Extensions | Consultation | Treatments |
Brands Stocked
What our customers are saying about us
Show all reviews|
Kathy
18 Aug 2017 |
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Anonymous
Hitchin 27 Mar 2023 |
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Victoria
Letchworth Garden City 02 Feb 2022 |
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Carol Jane
Hitchin 23 May 2023 |
Comment
I have been a regular customer at H by P since we moved to Stotfold 9 years ago. I made an appointment for a wash and blow dry last Friday 18/8/17 at 5 pm. I had been unwell during the day and at the last moment realised I was not well enough to drive myself there. I rang the salon expecting to be given a new booking but was met, to my astonishment, with being told that there was a cancellation charge of £10 almost the cost of my hair appointment. The receptionist was very bland, unprofessional and showed no sympathy to my plight. I heard her say to another colleague whilst on the phone "There's been another cancellation!" .I told her that I had never been informed of a cancellation charge and I had been coming to the salon for years. I was furious. My husband offered to drive me there and pick me up so as I could keep the appointment. I did not recognise any of the employees working there that afternoon. They appeared immature, inexperienced and lacking in customer care skills. They seemed incapable of handling a customer with a problem. I should know what I am talking about as I was a college lecturer in business studies prior to retirement. I told them I had never been informed of a cancellation charge and that I had been coming to the salon for years and that I was a regarded by other staff as a regular customer. I was met with a bland response that it was written on some card which they could not be bothered to show me! All one employee could say to me as I left was "See you later" to which I replied that, due to my experience that afternoon I was no longer a customer.