Hairlucinations (1266 reviews)

Comment

I visit this hairdressers whenever I'm visiting family in Liverpool. I've not found any hairdressers i like more at home. This time however I was forgotten about in the waiting area after booking in, and heard the staff talking about how I had not turned up! I shouted them to alert them that I was here. I then felt rushed as I was the last appointment of the day. I've had much better service on previous visits. It won't stop me from coming back, but it was disappointing as they are usually so good.

Comment

First time coming to the salon, as I am not from liverpool, and my partner recommended it, and I will never come back, the lady went on about how much my hair was ruined, which is why I came to the salon in the first place, there was hardly no talk, the lady that washed my her was rough and scratched me her nails were that long she scratched me numerous times whilst washing my hair, and to be honest it hardly looks any different from when I went in, her attitude was awful, the whole experience was rushed, she kept going on to her Apple Watch to read stuff, I am really disappointed in the whole experience. I felt my time there was rushed, I suffer with anxiety as it is, I will certainly not be returning, my partner is really disappointed as she has used this salon in the past and really recommended it.

Comment

I am dissatisfied with the service today, the root colour looks very light comparing with what I chose, instead of dark brown it is very light that you can see the difference. the person that was washing the hair after colour, was using her nails instead of fingers. she scratches my head skin with her nails. it is not my first time in Hairlucinations bu today service is really bad.