Hiikuss Hair Salon (925 reviews)

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I booked the KeraStraight treatment with a trim for my very long and thick 3C curly/kinky hair. I am a Hijabi so I contacted the salon prior to booking and the owner Chris confirmed that they provide a black screen so that you cannot be seen from the street which I was very happy about. I also received this response very promptly a couple of hours after sending the email. The hairdresser allocated to me was named Raissa she was very polite and friendly and did an excellent job with my hair as it is difficult to comb and manage in general but I didn’t feel uncomfortable with any part of the process. She was very patient and didn’t rush any of the steps which could hinder the results. The process took almost 5 hours mainly due to my hair type and length but was extremely pleased with the outcome. My hair was trimmed at the end, I’ve heard of many people request a trim from other salons and hairdressers in their lifetime and end up with many inches being cut so I was nervous but again I requested a very small amount to be trimmed so as to retain the length and that is exactly what she did. Again, I am extremely pleased with the service and the outcome, I would 100% recommend the service to anyone and I will be back in the near future.

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I'm always made to feel I'm given the best care for my hair, as for myself as a customer. Now my hair is in the best condition. Great service.

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Difficult days happen at salons where appointments run over time - it is important that there is communication about these delays to make sure customers aren’t made to sit for close to an hour before being attended to. A simple call would suffice. The environment felt chaotic, with one person managing 4 heads at the same time, whilst the receptionist sat around and didn’t even help with the hair washing. The ‘camper’ like seats are incredibly uncomfortable and really should be upgraded to more comfortable seating for waiting customers. All that said, although my appointment felt incredibly rushed and lacked that ‘luxury feel’, my hair was done well and I ended up loving my hair. Just a shame that the experience did not match the skill of the main hairdresser there.

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Jennifer is a queen. I’m so happy!!

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Due to unforeseen circumstances, I was quite late for my appointment but I was still seen to and it didn't feel rushed at all and my hair was really taken care of. I always enjoy my visits to Hiikus.

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This was my first time at Hiikuss and I will be coming back again. Jennifer was welcoming, funny and polite. She done a brilliant job of cutting my hair and gave me a lot of advice in regards to looking after my hair. Brilliant service. Medase.