Hiikuss Hair Salon (925 reviews)

Comment

The hairdresser had no clue what she was going when styling my hair I had to do home and redo it myself. She didn’t have a basic thick curling wand.

Comment

Have been going to Hiikuus for around two/three years and have always had decent enough service but today was terrible. Appointment booked for 4.30pm, wasn't seen until 6pm. Relaxer left on my head too long so I had burns. Then to top it off charged an extra £10 because I had a lot of regrowth since December, but even when I hadn't been to the salon in 6 months previously I was never charged extra? Barely any apologies from staff.

Comment

I found the hairstylist to be quite unfriendly and a bit of attitude whilst explaining what I wanted done Was not really pleased with the final product as I couldn't see any difference on what she did to my wig Prior to booking was misinformed about the pricing £5-15. And asked to pay different amount (£25) after service The receptionist was quite lovely but should rather be specific when proving customers with feedback regarding wig. Nee iron men's is always neat.

Comment

There have been multiple occasions where the salon haven’t run to appointment times or they have cancelled my appointment it’s no notice. Despite raising this with management it continues to be a reoccurring issue with the salon. They offered to do his hair for free on the next appointment when the appointment was cancelled with zero notice but have still charged us for the last two appointments. The more patience I seem to have the more things repeatedly happen. On this last visit, not only was my appointment time not adhered to but my sons hair was not cainrowed to the end because the hairstylist said her nails made it difficult for her to plait it to the end. They then charged him full price for his hair. I’m honestly at my whits end, saying I’m disappointed is an understatement

Comment

Very Disapointed with my service I have been going to this salon for over three years and feel that standers are slipping. My stylist was running late and then rushed my hair to get my hair done so she could start her next client when I. complained about how she did my hair I was given attitude by her and another stylist. This is the second time I have had to complain about the service I have had and feel that I am throwing money away when I go there If this salon is charging such prices they really need to have the staff to match.

Comment

Unfortunately this was not a good experience for me. All I wanted was to trim the dead ends of my curly hair that was about half my back, and ended up having over 20cm of my hair gone. I had to cry after leaving the salon and also had tl go to another place as besides cutting it way shorter than I had requested, the length was not even in both sides. One side was shorter than the other. Eventhough this salon is supposed to be specialized in afro hair, I would not recommend it for afro curly hair.