Hiikuss Hair Salon (925 reviews)

Comment

I was very pleasantly surprised by the way I was treated upon my arrival to Hiikuss. Each member of the team were extremely welcoming, friendly and attentive to me and my hair needs which in turn made me feel very comfortable and at ease. Throughout the whole process of consultation, relaxing my hair, treatment and cutting and styling, the team were very professional and gave me invaluable advice as to how I should be looking after my hair, which is exactly what I wanted and needed. All in all, I left the salon beaming at the fact that I hadn't spent the whole day in a salon having to endlessly wait for various different people to do different things. I walked out feeling fully confident that me and my hair were in the best possible hands. I will definitely be returning back to Hiikuss and they will be my new hair home. Thank you, thank you so much both to Sharon, Olivia and team Hiikuss. See you soon!

Comment

I do seek advice from her care professionals when I visit. When I came for a consultation at the salon, my hair was not looked upon closely, or even touched to determine texture, possible treatments etc. initially, this was disappointing. However, on my visits to the salon I have been very pleased with the services. And, I would recommend the Salon to others.

Comment

Today was my first appointment at Hiikuss. I had a keratin treatment done for the first time. The hairdresser was friendly and informative when I asked questions about the treatment. I'm happy with the results and would recommend. My only complaint would be that, my appointment started over 30 minutes late. Next time, it would be good to be notified ahead of time if a previous client's appointment is going to run over significantly, to avoid waiting around.

Comment

Excellent service and good customer relations. Jen was very nice and very polite.

Comment

A luxury treat as be a bit pricey but now going forward I would know what to get when booking. Great local hairdressing business in the area, good timing within the timeframe I needed. One of the nicest wash, blow dry, treatment and silk press I’ve had! Been a week and my hair still is looking straight so nice!

Comment

Overall, it was a great experience. The hairdresser who did my hair was very good and very knowledgeble. I was very happy with the end result. Although, there are two areas for potential improvement. 1) punctuality-salon was closed when I arrived (even though it was approx 10am). When hairstylists arrived no one apologised to myself and the other customer who had been waiting. 2)pricing structure- often with 'overlapping services' there is a combined price. For example wash, shampoo and treatment (one overall price) and any additions are charged separately. As it seems that these services are priced separately on your website, the hairdresser and I were both confused as to what the correct cost should have been. This may also mean that it is difficult for customers to budget as they may expect one price and be asked to pay another.