Hiikuss Hair Salon (925 reviews)

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So disappointed

Comment

Parts of my hair was cut without asking so it was too late to say anything. Although I was told an hour into the appointment that they were short staffed, I still didn't expect to leave the salon 4 hours later, when the treatment I booked was meant to be approx 1 hour and 30 mins.

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I had a relaxer done and the woman who did my hair didn't put any vaseline near my hairline above my forehead (and unfortunately I wasn't paying attention at this point to notice). As a result I received first-degree chemical burns on this area and left the salon with a red, irritated hairline. It was also annoying that the Stylist played it down and told me that the area wasn't red when I could clearly feel my skin burning and saw afterwards that it WAS indeed red and inflamed. I'd much rather have a Stylist that admits to mistakes when they happen and apologises. It's much more professional and avoids adding insult to (literal) injury.

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I had yeta. She couldn't perform the service I asked for and was quite rude. I will never go to this salon again.

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Unfortunately this was not a good experience for me. All I wanted was to trim the dead ends of my curly hair that was about half my back, and ended up having over 20cm of my hair gone. I had to cry after leaving the salon and also had tl go to another place as besides cutting it way shorter than I had requested, the length was not even in both sides. One side was shorter than the other. Eventhough this salon is supposed to be specialized in afro hair, I would not recommend it for afro curly hair.

Comment

Very Disapointed with my service I have been going to this salon for over three years and feel that standers are slipping. My stylist was running late and then rushed my hair to get my hair done so she could start her next client when I. complained about how she did my hair I was given attitude by her and another stylist. This is the second time I have had to complain about the service I have had and feel that I am throwing money away when I go there If this salon is charging such prices they really need to have the staff to match.