Jo and Cass Hair and Beauty - Lancaster (3530 reviews)

Comment

Overall, a positive and social experience when in the environment with a welcoming feel. However, the hairdresser who cut my hair was quite aggressive when washing my hair, pulling and tugging away at it. Furthermore, I was charged £40 for a straightforward trim that took maybe 20 minutes total, and in the end, it was cut much shorter than expected. I believe that it was not worth the high price, however with previous experience at the salon, I know that other staff members have been incredible and have been highly professional and kind.

Comment

Always good experience Ruby was excellent and Jade always reliable and excellent hair stylist. The only reason I didn’t give environment 10 was because I was sitting near two service areas and could smell food. The environment is usually excellent

Comment

the whole experience is wonderful. improvement to be made on the hair products they use, Wella is the worst I ever have. All the environment, service, stylist I can rate nearly 5 stars, but the hair product they use are so cheap, not worth for that price. I did full-color, there not with treatment or not hv a selection for me to do hair treatment. when I back home and do the wash after a day, you can tell how bad the product damaged your hair. My hair used to be very soft, but after the color, is superdry and rough. I don't mind to pay higher price to receive better qulity of product for my hair. Highly recommend them to upgrade the product. I know there good products can avoid those problems.