List your business
I'm looking for
Jo and Cass Hair and Beauty - Lancaster


Jo and Cass Hair and Beauty - Lancaster (3549 reviews)



Ranked 19 of 23 in Yorkshire and The Humber

9-13 Great John Street, Lancaster, Lancashire, LA1 1NQ, United Kingdom

P Show phone number

Visit the Jo and Cass Hair and Beauty - Lancaster website



You can book at Jo and Cass Hair and Beauty - Lancaster Lancaster online using our Book Now button located above. Select from a list of services offered, pick your favourite Jo and Cass Hair and Beauty - Lancaster staff member and book from the dates available.

Jo and Cass is one of the most progressive salon groups in the UK.  Jo Ireland and Graham Cass began their creative partnership in 1996 having recognised the need for a world class hair salon in the North West.
Since those early days our customers have been experiencing the best in customer service and luxurious surroundings.  We've continued to build on this success and you'll now find Jo and Cass salons in Kendal, Lancaster, Morecambe and Preston.
We hope that our Jo and Cass Experience brings you the perfect mix of glamour with the ultimate in hair & beauty that will surprise and amaze. Using the most advanced formulations and cutting techniques, the most luxurious environments and the expertise of our Jo and Cass teams, we are transforming hair & beauty into a skilful art.


Reviewed by 3549 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Jo and Cass Hair and Beauty - Lancaster were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:00
THU 09:15 to 19:00
FRI 09:15 to 19:00
SAT 08:30 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Reflexology Specialist Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Tattooing Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Lancastrer
13 Mar 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

If the review was based purely on the hairstylist and the service given by her this review would have been a lot better. My colour and haircut were exactly as I wanted and the stylist is lovely. However the reception to the salon from the junior wasn't of the highest, she seemed disinterested as she took my coat and showed me to the seat. She then omitted to tell the stylist I had arrived, offered me a drink but not the full menu of drinks and then didn't bring a drink anyway. When I booked the appointment, some of the reception staff didn't seem to know who worked in the salon and when, basic information I would think? I know this is nit-picking, but in the gap of 3 years since last visiting the salon, these little things make the difference between an experience to remember and recommend, to one that could be not repeated. luckily in view of the rest of the service by the stylist and the young lady who washed my hair i will be back.




16 May 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

sometimes it feels there are so many staff and one does not know what the other one is doing. I feel as if too many people are doing the same thing and then things dont get done. however i am very pleased with my personal hairdresser - she is a 10/10.




09 Jul 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I have had different hairstylists and have found them all to be really good - I'm always pleased with the result, and they are always very helpful at giving advice on styling at home and which products to use etc. My most recent appointment was with Jess, who was fab. The only downside I have found in my visits recently is the reception and service. My hair didn't actually begun to be coloured for 30 minutes after the time my appoinmemt was booked (without any acknowledgement), and it was ages before I was offered a drink. When the colour was on and I was offered another drink, it didn't turn up- asked again after half an hour and it finally arrived a while later! So I would say that the hair stylists themselves are brilliant - would recommend everyone who has done my hair at Jo and Cass. It's just the slightly disorganised reception and customer care that lets it down as a salon.



Lancaster
07 May 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



09 May 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

There was only one person on Reception who was on the phone so 3 clients had to wait to be booked in and no apology was made!



Lancaster
19 Aug 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

< previous12...576577578579580581582583584...5915923475 - 3480 of 3549 reviews next >
Follow us on Facebook