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Jo and Cass Hair and Beauty - Lancaster


Jo and Cass Hair and Beauty - Lancaster (3549 reviews)



Ranked 19 of 23 in Yorkshire and The Humber

9-13 Great John Street, Lancaster, Lancashire, LA1 1NQ, United Kingdom

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You can book at Jo and Cass Hair and Beauty - Lancaster Lancaster online using our Book Now button located above. Select from a list of services offered, pick your favourite Jo and Cass Hair and Beauty - Lancaster staff member and book from the dates available.

Jo and Cass is one of the most progressive salon groups in the UK.  Jo Ireland and Graham Cass began their creative partnership in 1996 having recognised the need for a world class hair salon in the North West.
Since those early days our customers have been experiencing the best in customer service and luxurious surroundings.  We've continued to build on this success and you'll now find Jo and Cass salons in Kendal, Lancaster, Morecambe and Preston.
We hope that our Jo and Cass Experience brings you the perfect mix of glamour with the ultimate in hair & beauty that will surprise and amaze. Using the most advanced formulations and cutting techniques, the most luxurious environments and the expertise of our Jo and Cass teams, we are transforming hair & beauty into a skilful art.


Reviewed by 3549 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Jo and Cass Hair and Beauty - Lancaster were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:00
THU 09:15 to 19:00
FRI 09:15 to 19:00
SAT 08:30 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Reflexology Specialist Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Tattooing Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages


Brands Stocked



What our customers are saying about us

Commented reviews only





09 Nov 2019
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Lancaster
26 Aug 2020
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Comment

I had a good experience last time I had a hair cut here (pre-covid) but this time I was very disappointed. The young man cutting my hair was not wearing his mask or visor correctly, and during the cut he proceeded to tell me about how he believed the virus was blown out of proportion and that the death counts were exaggerated. It made me very uncomfortable and did not instil confidence in me that the salon was taking the situation seriously. He also ignored the one-way floor markings at times and came close to me to remove my gown for me before I had a chance to do it myself; I did not like him getting so close to me unnecessarily given current guidelines. Additionally, I booked a wet cut because it was cheaper although I wasn't entirely sure what it included - because neither the app nor website detailed what any of the cuts actually included -. During the cut the stylist got out the hair dryer and started drying my hair, he did not ask if I wanted it dried so I assumed it was part of the cut. When I went to pay, I was charged for a full cut and style at a much higher cost. This frustrated me because my stylist clarified when I walked in that I was just having a wet cut, then presumably forgot. Rather than offer to stick to the original price I was charged the full amount and I felt obliged to pay it given my hair had been dried, even though I felt like I had had no choice in the matter because I wasn't asked. I can't fault the haircut itself, but the overall experience was disappointing and I left feeling very frustrated. I will likely go elsewhere in future.




18 Aug 2018
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05 Dec 2019
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Comment

The stylist cut off significantly more hair than I had requested. I left very upset and will not be returning.



Lancaster
08 Jan 2020
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Lancaster
28 Apr 2015
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