List your business
I'm looking for
Jo and Cass Hair and Beauty - Lancaster


Jo and Cass Hair and Beauty - Lancaster (3549 reviews)



Ranked 19 of 23 in Yorkshire and The Humber

9-13 Great John Street, Lancaster, Lancashire, LA1 1NQ, United Kingdom

P Show phone number

Visit the Jo and Cass Hair and Beauty - Lancaster website


You can book at Jo and Cass Hair and Beauty - Lancaster Lancaster online using our Book Now button located above. Select from a list of services offered, pick your favourite Jo and Cass Hair and Beauty - Lancaster staff member and book from the dates available.

Jo and Cass is one of the most progressive salon groups in the UK.  Jo Ireland and Graham Cass began their creative partnership in 1996 having recognised the need for a world class hair salon in the North West.
Since those early days our customers have been experiencing the best in customer service and luxurious surroundings.  We've continued to build on this success and you'll now find Jo and Cass salons in Kendal, Lancaster, Morecambe and Preston.
We hope that our Jo and Cass Experience brings you the perfect mix of glamour with the ultimate in hair & beauty that will surprise and amaze. Using the most advanced formulations and cutting techniques, the most luxurious environments and the expertise of our Jo and Cass teams, we are transforming hair & beauty into a skilful art.

Reviewed by 3549 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Jo and Cass Hair and Beauty - Lancaster were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:00
THU 09:15 to 19:00
FRI 09:15 to 19:00
SAT 08:30 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Reflexology Specialist Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Tattooing Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages

Brands Stocked


What our customers are saying about us

Show all reviews




Lancaster
08 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Have been coming to jo and cass for around 10 years, wont be returning. Not offered a drink, lady next to me offered two during her visit. Bleach left on for 45 mins before being checked and I had to request it to be checked. Let a trainee tone my hair who didn't know what she was doing- applied all over then washed ends off when she realised- not her fault, should have been supervised. Hairdresser started to dry my hair and realised toner done incorrectly so had to re do it. Roots clearly over processed and now my scalp is very sensitive due to bleach being left on too long. I was clearly upset during this and wasn't offered any sort of apology or discount to the price.

Lancaster
14 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I was really pleased with the safety protocols that Jo and Cass had put in place to make the whole service COVID secure. My hairdresser wore a face mask and a visor the whole time, and they also took my temperature before my appointment. Excellent work ladies!

Lancaster
16 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Ive been having my hair cut art Jo & Cass for a number of years by Matthew. He is a great hairdresser and a better person. The environment is warm and friendly and the wirk that you all do from a ssocial perspective is much needed and appriciated at this time.Thanks Erik 🙂❤


17 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I was really pleased with my stylist David. He was his usual professional and friendly self. I love the cut. I understand that the reception staff may be a little anxious but one or two do seem to be a little aloof. ...I felt this when I popped in to book my appointment and on the day of the appointment. I do feel that this may be due to anxiety. I was pounced upon the second I walked through the door with an over-zealous member of staff wishing to take my temperature immediately. It was raining outside and I really wanted to get my mask on before any interaction with anyone and give my specs a wipe as the rain and the warmth of the salon had caused them to fog up. Also, for her own safety, she would have been wiser to keep her distance while I was masking up.


Lancaster
17 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I"m very pleased with the service. Thank you!


18 Dec 2020
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I love my Christmas nails! Thank you to Chelene! She was lovely and has done a beautiful job!

< previous12...152153154155156157158159160...224225931 - 936 of 1350 reviews next >
Follow us on Facebook