Jo and Cass Hair and Beauty - Lancaster (3549 reviews)

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I wish you did tattoo removal too, I hate going to tattoo parlours for lazer treatments, it would be so much more pleasent to go to a place like yours

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I would like to especially say how good haley is that did my hair, her manner and approach is very professional, she really listens to what you want, I trust her, it's,very important aspect of coming to you.

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Excellent service: the stylist listened to what I wanted and also referred to a picture of my previous hairstyle. She also advised that I only needed a half head of colours rather than a full head which therefore saved me money.

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My hair was done by Hayley - she is an absolute star - I have recommended her to family and friends :)

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The staff on the Reception/pay desk are more often than not inattentive and disinterested in customers. There have been only a handful of times when I've not had to wait for staff to finish personal conversations before serving customers. There is only one member of staff who always goes the extra mile and is friendly and chatty, working on Reception as far as I've observed. The stylist who I use is always up to date with the latest colouring techniques and is forthcoming with recommendations for alternative styles/ colours which I like!

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Ellie was recommended to me by my colleague from work. Elli was extremely attentive. She has great communication skills and shows real care for your hair and your feeling about your hairstyle. She has made great recommendations about my styling and products to use. I didn't feel nervous at all and really enjoyed the experience. I will definitely be Ellie's regular!