Jo and Cass Hair and Beauty - Lancaster (3549 reviews)

Comment

Been to Jo and cass a lot of times and thought was fantastic. Change of stylist and she just wasn't bothered- no advice given and I tried to speak to her but not a lot of interaction. Services are great I just think the stylist was having a bad day as normally fantastic. My hair colour is ok but not as good as normal

Comment

The facilities and initial parts of my visit were excellent. However once it got to the actual cut the stylist proceeded to cut as we had discussed but then gave me no opportunity to give feedback or see whether any more changes were wanted - e.g. more length off, layers etc. As such it all ended quite abruptly and I’ve been left feeling like I’ve paid a lot of money for not a lot to be done to my hair.

Comment

Nice haircut Unfortunately the stylist was not very friendly or polite and in fact rather rude, making several disparaging comments about the condition of my hair

Comment

Price of my treatmeant had more than doubled since I came 2 months ago, pretty outrageous! Also my hair dresser, who is lovely, was late and therefore rushed off without styling my hair as she normally does.

Comment

I would like more advice from the hair dresser instead of she asking me about what I want, because I only have a rough idea of what I want and that would need further development from the hair-dresser's side.

Comment

Whilst my initial experience was great, unfortunately about mid way through the application of the shellac the assistant began to rush, the end result was a very cheap looking manicure with an uneven and unprofessional finish, there were even sharp bits which could be caught easily. To say shellac is supposed to last 14 days, this lasted barely 3 days before it began to peel off and chip. As I was abroad I couldn't return to the salon to have it fixed. Safe to say I will be going elsewhere for my manicures in future.