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Jo and Cass Hair and Beauty - Lancaster


Jo and Cass Hair and Beauty - Lancaster (3549 reviews)



Ranked 19 of 23 in Yorkshire and The Humber

9-13 Great John Street, Lancaster, Lancashire, LA1 1NQ, United Kingdom

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Visit the Jo and Cass Hair and Beauty - Lancaster website


You can book at Jo and Cass Hair and Beauty - Lancaster Lancaster online using our Book Now button located above. Select from a list of services offered, pick your favourite Jo and Cass Hair and Beauty - Lancaster staff member and book from the dates available.

Jo and Cass is one of the most progressive salon groups in the UK.  Jo Ireland and Graham Cass began their creative partnership in 1996 having recognised the need for a world class hair salon in the North West.
Since those early days our customers have been experiencing the best in customer service and luxurious surroundings.  We've continued to build on this success and you'll now find Jo and Cass salons in Kendal, Lancaster, Morecambe and Preston.
We hope that our Jo and Cass Experience brings you the perfect mix of glamour with the ultimate in hair & beauty that will surprise and amaze. Using the most advanced formulations and cutting techniques, the most luxurious environments and the expertise of our Jo and Cass teams, we are transforming hair & beauty into a skilful art.

Reviewed by 3549 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Jo and Cass Hair and Beauty - Lancaster were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:00
THU 09:15 to 19:00
FRI 09:15 to 19:00
SAT 08:30 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Reflexology Specialist Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Tattooing Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages

Brands Stocked


What our customers are saying about us

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30 Jun 2017
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Comment

Top hairdresser Karen always bouncy and buzzing - a real credit to the business


30 Jun 2017
Overall Environment Care

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Comment

I went in not really knowing what to ask for as I wasn't sure what treatment for my hair would be best. I found the consultation to be really helpful and the actual appointment went very well, too. It wasn't too long and I feel a lot better about my hair, too. My hairdresser, Claire, was lovely.

Lancaster
24 Jun 2017
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Service Quality & Prof. Advice
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Comment

Louise is great and the experience on paying and leaving was good -- but on arrival the reception and welcome experience was so disorganised and bordering on rude that I nearly left immediately. I am glad I stayed as Louise was friendly and helpful and really listened to what I needed and I am very happy with my haircut. But the Reception and Front of House are letting the experience down.



24 Jun 2017
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Comment

I feel the reception staff need to be more chatty and comfortable with their role to put the customer at ease, the junior who attempted to wash my hair clearly needs training and I was thankful when someone took over from her and I felt like I then had my hair washed, again no interaction with me as a client from the junior at all.

Lancaster
17 Jun 2017
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Comment

Janine who did my HD brows was lovely, and they look great, thank you!


Hestbank
15 Jun 2017
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Comment

Generally the experience I receive is always good, however there is one particular point I would like to make that would make my experience better...and others I suspect. Please could you do something about your wash basins? For years now I have had a problem with them. I am quite long in the body/tall and the basins continually fall down when the hairdressers washing hair put the slightest pressure on them. Often the rubber neck bands on the basins are missing too. The only way to try to be comfortable is to slouch on the chair with your legs dangling off.

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