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Jo and Cass Hair and Beauty - Lancaster


Jo and Cass Hair and Beauty - Lancaster (3549 reviews)



Ranked 19 of 23 in Yorkshire and The Humber

9-13 Great John Street, Lancaster, Lancashire, LA1 1NQ, United Kingdom

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You can book at Jo and Cass Hair and Beauty - Lancaster Lancaster online using our Book Now button located above. Select from a list of services offered, pick your favourite Jo and Cass Hair and Beauty - Lancaster staff member and book from the dates available.

Jo and Cass is one of the most progressive salon groups in the UK.  Jo Ireland and Graham Cass began their creative partnership in 1996 having recognised the need for a world class hair salon in the North West.
Since those early days our customers have been experiencing the best in customer service and luxurious surroundings.  We've continued to build on this success and you'll now find Jo and Cass salons in Kendal, Lancaster, Morecambe and Preston.
We hope that our Jo and Cass Experience brings you the perfect mix of glamour with the ultimate in hair & beauty that will surprise and amaze. Using the most advanced formulations and cutting techniques, the most luxurious environments and the expertise of our Jo and Cass teams, we are transforming hair & beauty into a skilful art.


Reviewed by 3549 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Jo and Cass Hair and Beauty - Lancaster were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:00
THU 09:15 to 19:00
FRI 09:15 to 19:00
SAT 08:30 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Reflexology Specialist Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Tattooing Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages


Brands Stocked



What our customers are saying about us

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15 Jun 2017
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Comment

Hi,I have been coming to Jo and Cass for years and years now and I have always recieved great service. But today something was different. Firstly it took me ages and ages to make my appointment. I'm busy as I work full-time so only have small bits of time to do chores like making a hair appointment. For the last two weeks the phone had not been answered and had just rung off which is hugely frustrating. This was particularly the case last Saturday. Anyway I finally got an appointment. But things were different. The environment felt rushed as I had to wait to be acknowledged at reception as staff seemed all over the place, it seemed a bit like a ghost town! Staff very busy looking after other clients but I was left waiting Anyway, I had a great hair rcut as usual, thank u David, but I wasn't asked if I wanted a drink and I missed this, usually I have a coffee or sparkling water. Anyway, I'm happy with my hair cut but the atmosphere felt strange. I didn't have beauty treatments today do can't comment on that. I hope you're not about to go out of business, or sell out to another company as I really like how u operate. But today felt different. And then for the first time I'm asked for feedback .....?? Or not maybe. You are the best hairdressers in town so please sort it out and don't mess it up. Today was not up to your usual standard of customer service.




10 Jun 2017
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Hannah was brilliant as always. However I did want to comment about a very rude customer who was not nice to the young person who was doing her hair. The young person managed this rude customer brilliantly and she deserved a medal. this customer should have been told to leave.




02 Jun 2017
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David is friendly and professional and always does an excellent cut I'd give him 10+ everytime




01 Jun 2017
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Comment

I have been coming to the Kendal salon for a number of years and have also started frequenting the Lancaster salon within the last 12 months and I can hardly fault any of the services and treatments I have received. There are a just a few small points I'd like to mention. 1. It would be nice not to feel as though I'm being rushed out sometimes if your staff are running behind. 2. Your website needs to be updated so people who don't have your app can book through there off iOS and tablet devices. 3. Your digital booking service needs an appointment cancellation service adding on your app and website. 4



Morecambe
30 May 2017
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I was pleased with my treatment and Kate was lovely, I will definetly be booking an appointment with Kate again.



Lancaster
18 May 2017
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Comment

Fab service as always, listened to exactly what I needed.


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