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Jo and Cass Hair and Beauty - Lancaster


Jo and Cass Hair and Beauty - Lancaster (3549 reviews)



Ranked 19 of 23 in Yorkshire and The Humber

9-13 Great John Street, Lancaster, Lancashire, LA1 1NQ, United Kingdom

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You can book at Jo and Cass Hair and Beauty - Lancaster Lancaster online using our Book Now button located above. Select from a list of services offered, pick your favourite Jo and Cass Hair and Beauty - Lancaster staff member and book from the dates available.

Jo and Cass is one of the most progressive salon groups in the UK.  Jo Ireland and Graham Cass began their creative partnership in 1996 having recognised the need for a world class hair salon in the North West.
Since those early days our customers have been experiencing the best in customer service and luxurious surroundings.  We've continued to build on this success and you'll now find Jo and Cass salons in Kendal, Lancaster, Morecambe and Preston.
We hope that our Jo and Cass Experience brings you the perfect mix of glamour with the ultimate in hair & beauty that will surprise and amaze. Using the most advanced formulations and cutting techniques, the most luxurious environments and the expertise of our Jo and Cass teams, we are transforming hair & beauty into a skilful art.


Reviewed by 3549 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Jo and Cass Hair and Beauty - Lancaster were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:00
THU 09:15 to 19:00
FRI 09:15 to 19:00
SAT 08:30 to 17:00
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Aromatherapy Reflexology Specialist Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Tattooing Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Treatments Packages


Brands Stocked



What our customers are saying about us

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Lancaster
22 Jun 2019
Overall Environment Care

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Comment

Wasn’t told I need a 24 hour skin test



Lancaster
03 Sep 2019
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Ultimate Question (Referral)

Comment

Really which it was more blonde like I asked but it just turned light brown wasn’t worth the £100 I sent 😢



Lancaster
14 Dec 2019
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I booked my appointment 2 weeks before and rung the evening prior to my appointment, after waiting 25 minutes for my late appointment I found out that the lady I had booked with didn’t even know she had me in as my appointment wasn’t in the diary. Luckily one of the apprentices had space and managed to squeeze me in. Very let down




16 Dec 2023
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I was happy with my stylist but I just felt the environment was very busy and chaotic. When arrived, despite booking online they had trouble finding my booking. Due to the busy environment, I was moved 4-5 times as they could not seem to find anywhere to put us. It felt very disorganised and I genuinely felt sorry for my stylist who seemed just as bewildered as I was with what was going on. I would rate my stylist quite highly, she was polite, knowledgeable and listened well, taking into considerations my opinion.




07 Sep 2022
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Ultimate Question (Referral)

Comment

Many patches of hair dye left, not just the angle in photo, forehead/temple as well. Really disappointed at the lack of care so I don’t feel confident going back. Shame as the environment is quite nice, but it appears they are trying to rush too many people through I have sent an email so I could show more photos and asked advice on how to remove the stains - awaiting to hear back some sort of resolution I paid £99.50 so I’m quite upset.



Lancaster
24 Oct 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Come in to have a colour and cut, it took 3 hours and at the end there was no difference! £72. Later


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