Jo and Cass Hair - Morecambe (1017 reviews)

Comment

Wendy, who did my hair was great and very attentive. The salon were able to get me a next day appointment. The young lady who washed my hair was a little rough and pulled my hair a little when running her fingers through it as she had long nails. Two of the massage chairs weren’t working and the young lady was a little scratchy with the head massage. I was asked if i would like a drink when i first sat down, but this had not arrived after the shampoo, so the young lady went to get it for me. Wendy, who was lovely, asked if i would like a drink, I explained that the young lady was getting it, so she began to cut my hair. Some time passed and Wendy realised there was no drink, so she went to chase it up. A few mins later a 3rd young lady brought me a drink. This is a treat for me to have a relaxing experience and Wendy was able to allow me to have that.

Comment

It was very cold in the salon . Added to this after my hair wash I was left dripping without a towel . The apprentices should really have the basic knowledge to not do this . The girl who actually did my cut though was excellent .

Comment

I’ve have used this salon a number of times. But I’m alway left feeling like I’m not important enough. I arrive on time (usually 5mins early) im greeted very nicely and shown to a seat, offered a beverage. Eventually the hairdresser comes over (10/15 minutes after my appointment time) no apology. She asks what I want I explain and she usually does how own take on it. My booked appoint said I would be in for 1 and a 1/2 hours, I was 3 and 1/2, it stated it would cost £60.50 it cost £80.05, not sure why as no itemised bill. I think I’ve tried on a number of occasions and may be this isn’t the salon for me.

Comment

Not been to this salon for a long time , when I first sat down I noticed lots of cut hair on the floor in the corners near the mirror . Not what I would expect from a top class salon . I discussed what I wanted with the stylist , I wanted more blonde hi lights putting through my hair , but at the end it was a lot darker than when I walked in !! However the end product did look nice , and the cut was as I wanted , just that I was expecting it to be a lot blonder . The hairstylist was very quiet and did not start any conversation with me , which made it a long 3 and a quarter hours . On my experience today I wouldn’t rush back to this salon , it is a high end salon with prices to match , but not the experience I was expecting .